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Greetings, @JohnKyle and @user_ba1083! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! We certainly understand wanting to have as much control over your network! Based on your question the
Limit internet speed for a specific device or profile?
With XFi I can do some types of limits and controls on a profile, like time and content. I would also like to limit internet speed (bandwidth) for a specific profile. For example, let's say I have a profile named "Kids" with a couple of devices assigned to it, and I would like to limit the bandwidth
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@XfinityJorge I see Parental Controls but its only an Off/On toggle. I cant locate where I can specify what sites I want blocked. Is there a better link you could provide?
Blocking Youtube
Does anyone know if there is a way I can block Youtube from being able to be streamed from devices linked to my internet account?
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Blocking website
I am trying to block YouTube but when I go to parental controls there is only an option to toggle it on and off, no way to block a specific site.
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Your Home Network
@TkOR1 I apologize about that, the Xfi pods and the Storm-ready Wi-Fi should still recognize any settings you have with the parental controls if the connected devices are identified/added to a user profile in the Xfinity app. The Xfi pods are an exte
Storm fi and parental controls xfi
The parental controls don’t seem to work with Xfinity when they connect to pod or storm fi. How do I solve for this? Ideas?
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Thank you for sharing that update @user_d2c84b! We definitley want to ensure this is resolved for you. Based on the box information you had provided us previously, you should be able to load the Apple TV+ app without any issues since you are using a
APPLE TV+ not loading
Hello, On Xfinity box [Edit: Removed Serial Number], family room2 Apple TV+ stuck on logo screen no errors. Clearing local data in privacy did not resolve issue. Also restarted and refreshed the system with no success. Per the community forum someone mentioned you can send a provisioning single to
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Need remote code for older Silver remote to control PR150BNM Cable Box
I currently own (yes, I know it's old) xfinity cable box PR150BNM. I also own (yes I know, it's old too, but I like it) the silver remote (with the red ok/select button). everything functions well, however the remote is showing its' age button-wise, so I purchased a new remote-same model. It accepte
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Non-X1 Service
Thank you for reaching out! Since your Smart TV uses the Xfinity Stream App, you will need to reset the Parental Controls PIN in the Xfinity Stream portal. https://www.xfinity.com/stream/
Parental controls
I am using the xfinity stream app on a Samsung tv. At some point someone in the family must have set a parental control pin, but none of us know what it is. We want to change or remove the pin because we are unable to watch recorded shows that have been filtered by the settings. It has been this way
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so i cant download this on pc
idk if I am dumb or not I do wish to have xfinity on the computer that app with the parental controls can it or if it can how will it be done?
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Xfinity App
I ran into this same issue when trying to watch a show on NBC. It says that parental controls have blocked this show from me. I've never enabled this...how do I turn it off?
Turn off Parental Controls
I've never enabled parental controls, yet when accessing streaming sites I receive the message: Whoa! This content may be inappropriate for children. I've tried going through the Xfinity website and app but find no setting for parental control. Please help!
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@RobertWy wrote: https://www.xfinity.com/support/articles/tvapp00902 Thanks for trying. But I do not use a Pin and Parental Controls are disabled. FYI Windows 10 Pro with latest updates.
Xfinity Stream TVAPP-00282
When trying to watch any channel on the XFinity Stream via any browser I am getting the following error. "This browser has paused playback. (Error TVAPP-00282) Resume Playback" Any help to fix this problem will be welcomed. Firefox 68.6.0esr Chrome 80.0.3987.132 Brave 1.4.96
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Boosting Xfinity Remote IR signal for TV control?
My couch is 16 feet away from my TV and the X1 voice enabled remote needs to be pointed at the TV to control the volume of the TV since that happens over IR (infrared line of sight). I've measured it with a tape measure and the remote only has enough IR power to change the volume from 13 feet or les
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X1
user_454yu6 Thanks for posting on our Forums. I'm sorry to hear that you're having trouble with the parental controls. Just to verify, are these the steps you've already taken? Parental Controls for the Internet
Parental Controls Not Working
Hi, I have tried to log into the Gateway via the admin function in my browser. I added various versions of the Snapchat and TikTok websites to the parental control option, kept them on "always," and have all devices set to NOT trusted. I followed these directions from the Xfinity website.&nbs
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I am logging into the gateway via 10.0.0.1 and setting up the parental settings through this interface
Parental Managed Sites Don't Work
I have the xfi gateway and no matter what keywords or sites I program into the parental managed sites, none of them block the access while testing. This seems like an issue posted a lot, is this outstanding?
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The mainline xfinity app doesnt seem to have a obvious way to disable parental controls. You must be talking about xfinity mobile, which i do not have access to due to signing up recently.
Xfinity router enables Youtube Restricted Mode for no reason
I don’t know why, but each time I connect to my Xfinity wifi, YouTube restricted mode gets enabled, there doesn’t seem like a obvious option to disable that, can someone help? I’ve tried searching on the internet for my situation, but none helped.
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@Dalton2016 Hello and welcome to the Xfinity Forums! You can set up parental controls through the Xfinity App or through the Admin tool. Here is a great article to help you get started: https://www.xfinity.com/support/articles/set-up-parental-control
How do I block sites?
One of my kids spends way too much time watching YouTube videos when she should be focused on school work. It's there a way I can block certain sites on my Xfi Gateway? And can I do it for his devices specifically?
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@norcal_user Depending on the type of Wireless Gateway you rent from Comcast, you can access Parental Control settings in one of two ways: Through the Xfinity app or xFi website at https://comca.st/3ydPN9i, from anywhere with an inter
Blocking YouTube parental control 🙏🏼
Can you please implement a way to block YouTube for Xfinity customers? This is absurd!
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@XfinityJimmy thanks for your response. This is related to parental controls and downtime on the Xfinity app. Those controls don't work, because it's easy to change the MAC address of a device and connect as a new unassigned device.
MAC Filtering on Xfinity XB8 is not working
I'm trying to use the MAC Filter Setting on my wifi network configuration admin options here: http://10.0.0.1/wireless_network_configuration.jst. I update my MAC Filter Setting to allow only specific devices to connect by setting MAC Filtering Mode to "Allow" and added devices to the Wif-Fi Control
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@user_7415cf Thank you for reaching out to the Digital Care Team. Here is more information on parental control: https://www.xfinity.com/hub/parental-controls/xfinity-parental-controls-on-the-internet. On the right-hand side it has some more links as
Gateway parental control report
Reading parental control reports Does anyone here understand how to read the parental controls -managed sites- reports? The time and date stamp used on the report appears as Example: 483 attempts, 2022/4/2 07:58:01
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@sheilatp I'm sorry to hear you're having issues blocking certain websites using the admin tool. Please visit this link to follow the steps available to set up parental controls https://www.xfinity.com/support/articles/set-up-parental-controls-with-c
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blocking websites
I would like to block certain websites. I have the new xfinity xb8 modem. I've tried logging into 10.0.0.01 and I cannot get in.
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