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kymschuler
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Sunday, January 14th, 2024 7:47 PM

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Blocking website

I am trying to block YouTube but when I go to parental controls there is only an option to toggle it on and off, no way to block a specific site. 

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1 year ago

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XfinityBrianH

Official Employee

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1.3K Messages

1 year ago

@kymschuler Thanks so much for reaching out to us here with your questions about Xfinity's Parental Control settings! You can find instructions for blocking websites here https://www.xfinity.com/support/articles/set-up-parental-controls-with-comcast-networking. Please let me know if you have any questions about the process. 

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user_hscip2

4 Messages

1 year ago

Any luck with this? I am having the same issue. 

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XfinityAldrik

Official Employee

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2.1K Messages

Thank you for reaching out to us @user_hscip2! Just to confirm, following the steps to set up parental controls following this article does not work?

Is the device that is still able to access the blocked content a mobile device with access to cellular networks?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 year ago

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