OK, wondering if someone could point me in the right directions. I've had the Gigabit Extra, 1200 Mbps / 200 (90 or so Max) up for a while and been running good till my router went out, so upgrades were needed. I went ahead and upgraded to a new Mesh system with a approved Xfinity Next Gen Speed Tie

I am experiencing intermittent disconnections with my internet connection starting this morning and would like to request your assistance in resolving this issue. I have a modern cable modem, and the cable is in good condition. The problem persists even after rebooting the modem. Here is the stat

Posting here to start the process of requesting an Arris XG1v4 X1 tv box. I recently purchased a Samsung 4K tv and would like to upgrade my current XG1v1 tv box. I went to my local Xfinity store to pick one up and was told they do not have them in stock. So I had requested to have one shipped to me

OK. Yea I have the Choice TV (Basic Channel) plan. First they removed The Weather Channel. Now this. "TV Update: Effective June 25, 2025, WFLD-Fox Weather will no longer beavailable with Xfinity. Fox Weather HD is available on channel 1108 with anX1 Box and Digital Starter, Popular TV, or the Sport

I need to enable NAT Redirect/Loopback on my Arris TG3482G. For some reason you have chosen to disable this feature.

I have seen numerous posts about incoming calls to mobile phones going straight to voicemail, but I have not seen any publicly available solutions. Both my wife and I have calls that are not in our Contacts list go straight to voicemail. This has caused some issues with business related calls. My

Yesterday, xfinity was performing system maintenance in our area, and our connection was down for about 3 hours. When it finally came back up, i started having trouble with certain websites that use my location. I checked, and I had an IP address that located about 100 miles from where I live. 

Xfinity had to do cable work through my yard, and damaged a sprinkler head and cut an irrigation pipe. I need Comcast to come fix it, or reimburse me to get it fixed.

I try designating email as spam. Pop up notification shows email spam filter is full. How to find the spam filter list so I can delete the oldest to make room? All online advice says to find settings, symbols that just aren't there. Android Samsung with Google chrome.

Hi there..I currently have the triple play but have no need for xfinity voice anymore as I use my cell for calls. I have been on the site numerous times to try and change plans to a cheaper option without voice but there is nothing there like that for me.  Can someone contact me with options f

After more than a year of flawless working, yesterday my Ethernet ports on my xb6 seemed to have stopped working. Tried an unplug reset and an app reset/restart. The Wi-Fi continues to work, but the Ethernet just says no internet. the lights are flashing green but no thru traffic. Tried plugging

I’m unable to use my wifi pass

There was a similar post that has been closed.  The solutions offered do not work for me.  I can change the name on the xFi app but that doesn't change in the modem.  The hostname in the modem is the MAC address.  The device is an Iomega NAS.  It is using DHCP to obtain its address.  When I list con

so I have the 1200 plan. My computer is decked out with liquid cooling overclocked has a 2.5/2.4 gigabit card. When I first realized I had a problem I was disconnected from a very lucrative stream on Twitch. I have windows 11 pro. I realized I was capped on my ethernet at 100mbps (also reflected on

Hi I'm moving tomorrow and need to transfer my Internet service with me. But when I use the moving service from Xfinity it said "Another customer has service at your new address, so we have to schedule your installation out at least five days and close your old account the same day you install." How

I'm trying to log into the insights community. It's not let me

I'm trying to use my superpods (XE2) via ethernet backhaul to a smart switch which is then connected to the XB8. In the past with an XB7 this worked well - I just needed a smart switch with 802.1q VLAN support to make it work. This approach doesn't seem to be working with the XB8. Is there a spec

Xfinity app shows storm ready wifi "needs attention" but the app also shows cellular data strong signal and battery backup at 100%. I had an internet outage here and the storm ready wifi did not kick in to keep me online. What is the issue? I've tried power cycling Xfi router and the storm ready wif

Hello, I'm looking to buy a new phone called the Asus ROG 6. The company says that the phone won't work on CDMA networks such as Verizon.  Is XM on a CDMA network? 

I recently modified my internet service from using my own modem to using a leased Xfi gateway. Since activating the new modem, I can no longer access account information such as billing, mobile or rewards.  I get the message "Something unexpected happened."  I have reset the modem, cleare