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can i hook the xfinity x1 tv box to a tube tv?
Hi,
We just upgraded to 140+ channels & were sent a new X1 TV set box that I want to use on an old CRT tube TV. Have completed the setup process and cannot get any channels below #187 (Hallmark). In otherwords no ABC, CBS, NBC, Fox, SYFY, etc. Have refreshed & restarted the X1, no help.
We are receiving gobs of channels above 187, starting with 666 (QVC-2) going into the 1,000's - or I should say they appear in the guide. Nothing below 187 appears in the TV Guide 😞
Also I tried to change the device settings for video from 16:9, 720P HD to 4:3 480i SD & even tho it looks like it's working it does not & the X1 remains on 16:9, 720P HD. Don't know if that matters or not but I certainly don't expect to revcieve HD channels on that TV.
Thanks
Accepted Solution
daemondog
Contributor
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81 Messages
5 years ago
So, it didn't have anything to do with my old TV (kinda thought that). Communicated with Comcast employee John via Chat & he found a "Service Pending" request or some such & got it resolved.
All good now.
thanks John 🙂
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