Can't view any account info

Every time I try and view my account, my bill anything specific to my account I get an error message. It either says "Hmm the page didn't load correctly" is thinking/conversation dots (...) or "restricted section As a secondary user you cannot access restricted areas of My Account" however, I am the one and only account holder. PLEASE I just want to see my bill, I'm paying money for this I don't understand why it's so hard to access this. 

I saw another similar message to reach out via private message however, I don't see that option. I've tried logging in and accessing on several different browsers and mobile. I need to be able to see my account. Here's screenshots