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user_o079ui Are you also receiving an error code or message when this happens?
TV Box Drops Signal
We recently got a new TV; we had also upgraded our Xfinity box about 2 months ago. We are having an issue with the TV losing the signal from the Xfinity box. The reason I think it is the Xfinity box is because we also have direct TV and it is not dropping the signal I have tried different HDMI ports
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This was also happening to me - no matter what code I used to set it up manually. I instead used the 'pair remote' feature through the X1 box and followed the instructions on my TV. Volume works as expected now! Hope that helps.
XR15 Remote "RUNAWAY" volume
I press the volume ONCE, but the volume continues up or down continuously.Does anyone know the cause and the fix?
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i keep getting this code (Error TVAPP-00170) when i try to log online to stream tv on my computer
Problems with my streaming services
Is anyone else having issues with streaming Xfinity on their laptop? I pay all this money and now I cannot stream on my Macbook or chromebook.
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I have the same problem with Paramount+ getting error code try again later. What is Xfinity doing about it
Paramount+ not working error code apps 04036
I open paramount+ Via xfinity. It asks me to pick me profile like normal, I choose mine, then about 1/4 of the content on the screen loads, it freezes then xfinity exits out of the app and produces error code”APPS 04036”. The app has worked a couple times before, but was extremely extremely slow. My
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I would also like assistance with this error code as well, am only experiencing this on my TV app
Error TVAPP-00502
I'm trying to watch live TV on my Macbook Pro and the site at (https://www.xfinity.com/stream/listings) doesn't load the guide for me and instead I get an error message: Something went wrong. Your guide isn't loading right now. Please wait a few moments, then try again. (Error TVAPP-00502) I used
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Error TVAPP-00502
I would also like assistance with this error code as well, am only experiencing this on my TV app
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Xfinity Stream Website
Closed
Not receiving emailed security codes
Trying to log into a few websites that require authentication codes to be emailed to my Comcast email address on file. However, despite the codes being sent (as confirmed by the host), I'm not receiving them in either of my emails. I'm receiving all other email just fine - but not these authe
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But what about the Xfinity tv remote app.
Xfinity TV Remote App - Android, EOL?
Subject app stopped functioning: error message "..unable to load guide...". Has this old app finally reached end-of life for old Android 9?
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@maxg10 Is your voice control not working? Have you changed out the batteries from the remote? You can also go to your Settings > Remote Settings > Voice Control. Make sure it is set to on. If it doesn't work with either of these, you are welco
My voice control on my remote will not work why
Everything on the remote works, except for the voice control
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Try Googling "pair xfinity xr15 remote to box".
how to program my remote for a Samsung 43AU8000F. tv using xfinity’s X1 5G internet service to access Broadcast Network, Cable TV, & Roku?
How do I program my remote control for a Samsung television model 43AU8000F using xfinity’s X1 5G internet service to acceess Broadcast Network, Cable TV, and Roku services? Just yesterday I upgraded to xfinity's 5G service, installed new tv. boxes, a new router, and the xfinity xr15v2-uq remote. T
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user_lnfghp Are you receiving an error code or message when accessing the app?
Re: Paramount Plus Error Something Went Wrong
I am having a similar problem. When I access the Paramount+ app through the X1 box, and arrow down to the "continue watching" (or whatever it's called) section, and click on the left-most item in that list, i.e. the one I was most-recently watching, I get the "something went wrong" error screen.&nb
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I used that remote with the cable guide ALL THE TIME when away from home! I miss it terribly. Why did they retire it??!!! The new web remote doesn’t do any of which the old one did and is useless, unless you’re sitting in your living room in front of
Xfinity TV Remote App going away
I just received an email from Xfinity stating that the Xfinity TV Remote App is going away as of 2/11/2025. This is unacceptable. I rely on this app not only to control my TV remotely for my aging mother who cannot change the channels but also to set recordings for TV shows remotely. Wh
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Hello, @user_119c9b. Thank you for reaching out over Xfinity Forums, you have definitely contacted the right place for assitance. I appreciate all the detailed information, and it sounds like you may have already tried these steps after unpairing the
I'm trying to replace my primary set top box with the XG1v4-A but I can't get it to get off the language selection.
The standard primary box worked great, just not 4k. Just received the XG1v4-A and trying to set it up but the remote doesn't seem to work nor does the previous remote that I have unpaired. It pops up on the screen but won't move off of English selection. Arrows don't work, buttons
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Hi honey I’m sorry I can’t get back online until I get the prepaid internet code for my house
Tracking xfinity prepaid internet order
Hi. My name is Jonathan Morgan. I’m trying to track down an order I made last Friday for my xfinity prepaid internet. I’m just wondering when it will arrive. Thanks
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@chris2kel We bought the Amazon 55 inch set this week. The code that finally worked was 12292 which is a TCL code.
Can't pair remote volume and power to my fire tv
I just bought a new Amazon Fire TV and I cannot get the XR15 remote to pair the volume or power. There is no Amazon Fire TV listed in the options for TV to pair to. The person on the Helpline did not understand what I was talking about at all and said that Amazon is not a brand of fire TV lol. Pleas
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I really miss the remote app. I liked being able to change the channel in one room and start in another. I liked the guide and then could use it to change channels right away after looking at the guide. The web one is not the same.
Why is xfinity tv remote app no longer available
Tried reinstalling xfinity tv remote app on my iPad. It states it is no longer available. My iPad is updated to newest system.
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Thank you for connecting with us @user_86c72f, about Bally Sports. We appreciate your feedback. Great sports programming, including MLB national coverage, is still available with Xfinity. Just say “Sports” into your Xfinity Voice Remote to explore yo
XfinityLinda
commented
10 months ago
to the conversation:
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I understand Comcast has refused to engage in substantive discussions despite Diamond offer! I do miss watching baseball!
Please start Bally Sports North.
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