XR15 Remote "RUNAWAY" volume

I seem to remember this happening before, and I didn't need to replace the remote.  I can't remember what I did to fix the issue, though.

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@Tomkat53 wrote:

How?  There is no "setup" key on the X15.

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press the A button on your remote and select "Remote Setup". it will tell you how to enter codes.

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@RobertWy wrote:

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https://www.xfinity.com/support/articles/get-to-know-xr11-remote

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FWIW, from your link to the XR15 features;

There is no Setup button. It has been removed in favor of automatic RF pairing with the TV Box. You can continue to pair the X1 Voice Remote with the TV Box or programs for control of the TV or AV receiver.

@Tomkat53 

For a code search hold A and D then press 991, press channel up until the TV turns on or off then press ok to confirm

Check your tv or component settings regarding remote repeating.  Samsung added a setting recently and increasing the repeat number eliminated the same problem with me.

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@Horrorbsnes1212 wrote:
I have the same issue when using the x1 remote to control my Bose sound bar. Did you ever find a fix ?

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did you try differnet Bose remote codes? contact Bose?

I am having the same problem.

My XR15 remote worked fine with my TV until sunday when comcast replaced my box. Now I have the run away volume going up and down.

It used to move one number at a time and now its uncontrollable and moves approximately 10 numbers at a time, up or down?

very annoying...

I will try what people mentioned in this thread and report back.

thank you

This was also happening to me - no matter what code I used to set it up manually. I instead used the 'pair remote' feature through the X1 box and followed the instructions on my TV. Volume works as expected now! Hope that helps.