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Scam Emails

This is the second time this month I got this scam email from Comcast. It was sent to my yahoo address, not my comcast address. From: Xfinity Services <no_reply@uk-umg.com> To:  Sent: Tuesday, June 18, 2024 at 03:11:39 PM EDT Subject: Your bill suspension

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SPAM

Dearest Fellow Xfinity Subscribers, I am officially letting you know that after months of trying all the options xfinity gives to stop spam they do not work. Apparently it's a nationwide problem. I have personally followed all the steps to send emails to spam, made sure spam filter was on and set fi

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I got scammed by an agent

I got scammed by an agent she promised me a free Apple Watch and after a long discussion she convinced me to get it. I tried to return it and they told me it’s too late then they told we can make an exception and then they told me I can ship it through fedex I go to fedex and they won’t take it. Ple

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Scam call?

A guy called me saying he's from Xfinity and wants to talk about their mobile plan. He asked me to share the code he sent me through Xfinity text alert and then asked me to provide the IMEI number on my phone to check compatibility. Does it sound like a scam? I shared the code and told him the IMEI

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Text scam?

I receive notification every month. I did not sign up for a $5 auto payment. Can you confirm that this is a text scam?  “Your automatic payment of $5.00 to Xfinity has processed - thank you. Review bill details here: [Edited: "Personal Information"]TxtHelpOrStopMsg&DataRatesMayApply”

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email scams

Recieved an email. Header was Comcast 7463. The email identified me as the sender. How is this possible ?Then a couple of days ago my wife received a phone call from a person stating to be a comcast employee and that the security updates sent by comcast for my router were not uploading. That I neede

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xCam2 security alert

My firewall is complaining that my xCam2 is trying to perform an outbound "ET SCAN Potential SSH Scan" from its IP (multiple different ports above 32k) to 169.254.99.8:22. This happens several times a day. My two other xCams do not exhibit this behavior. What is going on here?

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SCAM ALERT!!

[Images Removed: "Personal Information"] On April 16th, I got an email saying Please check your card info and make a payment   We were unable to process your recent payment of $86.72 on April 16 with the Visa on file. (I checked on my account and didn’t understand why I had the payment

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Accepted Solution

Scam

I contacted Xfinity chat to try to get my phone unlocked and the agent asked for my IMEI number. I gave it to them not knowing what it actually was until I looked it up because something felt off. Why would Xfinity be on board with asking for information as sensitive as an IMEI number? Can someone p

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SCAM EMAIL

I am getting the following email. It is from sender [Edited: "Personal Information"].  Obviously a scam but posting here to make others aware. Thanks!     Your Bill   Your Xfinity payment is declined &

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Total Scam

I have been a loyal Xfinity Mobile customer since the beginning of their service. I had an unlimited plan but wanted to switch to a 1GB plan as I was going out of the country for 3 months and wouldn't use my phone there. I tried calling customer service but could only reach automated messages. Event

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Scammed overpaying for phone data

Xfinity Community Forum Scammed with Xfinity Mobile I am writing to clarify my dispute request regarding the overcharges on my previous Xfinity mobile account. In april 2024,(333$) a new mobile account for $15 a month, which would help me save on my total phone monthly bill seeing that I on

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Xfinity chat support scam

A chat agent just went through pretending to help me and in the end promised to fix my problem and lower the cost of my program. He then texted me a link to what appears to be an Xfinity-sanctioned page that asked for my approval for a contract. Now I am paying two separate bills that add up to over

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Xfinity modem update scam phone call

I received a call a few minutes ago from a male with a heavy foreign accent claiming to be a technician calling from "Xfinity Comcast" about my account and my modem. There's nothing wrong with my account and modem, and before I could hang up, the call disconnected and the person did not call back. I

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Scam

This number was on Google for Xfinity support. It is a scam! They knew my address, phone etc. They changed my Xfinity password and allowed me to place an order for added services. I stopped them on my credit card. The number was [Edited: "Personal Information"]. Check it out Xfinity!

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SPAM

We are getting bombarded with SPAM on a daily basis. Our SPAM filters are set-up and at least 40 per day, or more, get sent to the SPAM folder so we are constantly cleaning it out.  Why so much??  I have forwarded them to [Edited: "Personal Information] but I don't know if it does any goo

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Scam call?

I missed a call from a 972 area code. At voicemail was left asking me to call [Edited: "Personal Information" before spectrum removes a 50% discount from my account… I don’t have a 50% discount on anything. Is this a scam? I don’t want to call to check and have to verify my ‘account’ and give out my

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scamm

I was scammed when I called to report an issue with my cable and internet, I was charged for the technician services $120.00 to my credit card and $290.00 on my checking account for a deal package. The charges showed on my accounts in the name of a company Universal Technical Support not Comcast Xf

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Scam?

Last week I initiated a transfer for a move of my Wi-Fi router to my new address next month. Last night, I received a call stating she was from Comcast construction department. In the voicemail she said that there was an audit done on my house to see if they could service it, and they now need to do

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New Comcast Scam

Got a call today from "Comcast Xfinity". Stated that they were upgrading comcast boxes. After giving the number of TVs they said they would send a technician with two "state of the art cable boxes". Not sure what the scam is. Would they need a "deposit" if I had gone further. Called them thieves a

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