I was just connected with a live agent via chat on the app. We were discussing my flex box, and I believe she tried to scam me. She asked who I use for my phone service and what I pay a month. I told her, and she proceeded to explain that xfinity offers phone service and said she could get me “2 pla

I Think there’s a few scammers inside Comcast Xfinity since they moved everything to India. Someone Changed my email password and got into my Emails and whomever did it could see right into my Account beforehand. The scamming is happening inside. Xfinity employees

Just got call that said I needed to reactivate my service. Since tv was on at the time I assumed it was a scam

I don't know why my mailbox isn't working and has suddenly moved....I am getting a notice that I need to redo it....scam or sent from Xfinity? Ugh!

I’ve been following up for months in the status of an incentive. Finally got a ticket number. Guaranteed a call back. Nothing. Called every day this week. Placed on indefinite hold. Xfinity mobile won’t help. Keeps saying contact the incentive center that disconnects after holding an hour. This is a

I just received a call from an "Unknown Caller" claiming to be from Comcast/Xfinity. They asked for my name and I never confirmed it was me. He then states that they discovered that someone has been tampering with my firewall and asked if someone has been trying it. I then asked him what account the

I got a phone call from [Edited: "Personal Information"] purporting to be Xfinity and saying that for $10 a month I could upgrade to unlimited data. Since my plan already has this it seems like this is a fraudulent call, so I hung up.

I just got a phone call from a XFINITY caller ID. The number listed had a check mark and the number is what XFINITY has online for customer service, [Edited: "Personal Information"]. There was a women who said there was someone on the other line who is pretending to be me. She then connected us and

I have received two voicemails recently from [Edited: "Personal Infomation"]. The message they left was: "Hi there, this call is from Comcast Xfinity to let you know that now you can get your existing services with us for only $79.99 per month, including all taxes.  To avail this offer, kin

Here is a copy of an email scam I received -- 06/20/2022 -- I called Xfinity customer service and had them check my billing. And I tried to see if Xfinity wanted any of this false information.  Xfinity was totally not interested.  So, you are on your own.  Check and double check any

I chatted with an agent about my slow internet speed. Got transfer to billing to see if I will get charged for a tech coming out. Shira, the person helping me tried to sale me to pay more than what I got and said yeah I can get you that but when I saw the consent, it was not what we agreed via chat

Why does Xfinity, knowingly, keep charging me months after I cancelled an initial service order? Never a real account! Can't even log to my account since it shows as inactive, yet they find my CC number and charge me month after month. Then I spend an hour taking out my frustration on another set of

Is anyone else getting emails like this? Note the sender name... X-FINITY We are rolling over today!!! Your mail needs to be updated today as we are rolling over to a new version in order to serve you better. Kindly use the link below to update your data on file to keep enjoying our service. Click h

I got this email today. It looks like a scam.     --------- Original Message --------- Subject: ⚠️ Please review the following information for accuracy:From: "XFINITY Connect" Date: 7/14/20 3:56 amTo: X10-07-20                           ⚠️

I was convinced to switch my phone service to xfinity. Was told you would be replacing my sons phone with a new Galaxy. Was told my iphone 8 could come over. Had it all set in the plan change. Spent the last couple weeks trying but couldnt get phones switched and activated. Had a tech help today an

Sent in my phone for assurant trade in and tracking shows it made it there on june 6th. Never got an email or a check. Total Scam. Is Xfinity crediting anyone????

Target promotion scam. I just unbelievably fell for this scam. I had thought I was purchasing it for a real promotion. They knew all my account information and made it very believable   How could they get into and know my account information???  What happens now? I can i speak to a r

I was phone and computer Scamed last night. It happened because I let my guard down and they got into my computer for about 15 minutes. I don't know how much data they scanned or had access to. This really has me upset because they did scam me. Now what's my next step incase they got my personal inf

Once again, XFINITY Stream is failing and lagging horribly even though all other streaming works just fine for me. Then, XFINITY shoots a screen stating my internet speed is not fast enough for streaming, which it IS! Then it tries to get me to jump through hoops to get the garbage XFINITY Stream to

My Xfinity beta app is not working on my Sharp Roku TV - endless login loop happening. I have tried the following: deleting the app and restarting it, updating the roku firmware, unplugging the TV waiting 5 mins then plugging back in. I’ve also tried unlinking the TV from my Roku account and then ad