Probable scam

Was offered 50% reduction in fees if I bought $780. in Target gift cards and called billing back with the codes from the gift cards. It sounded so fishy that I asked at Target about this collaboration..total scam from what I was told. Please alert your customers about this..and they seemed knowledgeable about my monthly charge! This breach is also a concern!

Responses

XfinityJon

Official Employee

•

100 Messages

18 days ago

Good afternoon user_p025zz! thank you for the feedback and sharing your experience. Online can be ascary place, but we do have security policies in place and recommend taking safe actions online and over the phone. We do post our latest cybersecurity threats at https://spa.xfinity.com/alerts. If you ever believe you are not receiving a call from a legitimate person, it is always recommended to hang up and call the business directly.

0

Again

Expert

•

31.5K Messages

18 days ago

@user_p025zz this is a well known scam that has been around for some time now. You just have to be patient.

In the meantime:

If you have gotten a call claiming to be from Comcast asking you to buy gift cards or paying upfront for six months or more in exchange for 50% off your bill the FTC is well aware of this scam. If you get a call like this you can report it to: https://reportfraud.ftc.gov/#/

The FTC also has a great webpage on Scams. Please check it out as well.

You can also report it to https://internetsecurity.xfinity.com/help/alerts

For Target Gift Cards:

Call 1 (800) 544-2943 and follow Target’s instructions.

Keep a copy of the Target gift card or your store receipt.

Please help to stop the spread of this kind of fraud.

Thanks!

0

Billing

user_p025zz

Probable scam

XfinityJon

Again

New to the Community?