U

Visitor

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1 Message

Wednesday, April 16th, 2025 8:29 PM

Scam Call

I received a voicemail from someone stating they were an Xfinity agent. I called the number back and they told me that my promotion was ending in 24 hours and that in order to keep my promotion, if have to pay 8 months in advance $400. I knew something was off and decided to call Xfinity directly. Turns out it was a scam. There's an escalation being setup and I have a recording of the voicemail but nowhere you send it to. The number that called me was [Edited: "Scam Phone Number"]. 

Thank you,

Official Employee

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1.2K Messages

8 days ago

 

user_fcefcc Hello. Please visit this link to submit the scam number and information https://spa.xfinity.com/help/network-abuse?faq=report-online-harassment

 

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