​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​EXPORT​​ ​​Identity Safe Data​ ​ ​ ​ ​ ​If you use Identity Safe, before you uninstall NSS you will want to go into Settings > Identity Protection > Log into Identity Safe by clicking on Configure (if not already log

​​​​ ​​​​ ​​​​ ​ ​ ​ ​ ​​​​To get Xfinity Flex, go to​​​​​​​​ ​​​​​​​​xfinity.com/flex​​​​​​​​ ​​​​​​​​and select​​​​​​​​ ​​​​​​​​​​​​​​​contact us​​​​​​​​.​​​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​​​​Search less and watch more with a better way to stream — Xfinity Flex. A voice-

The Xfinity Forum has some features that make participating in the forum that much more fun. One of these features is our badges. Badges provide our users acknowledgement for the positive actions they perform in the Xfinity Forum. Below are the different badges that are currently earnable and the ac

From November 20th – December 18th, you can catch all the action for the FIFA World Cup Qatar 2022TM on Xfinity Discover personalized, interactive and bilingual viewing experiences across all our platforms, including Xfinity X1, Xfinity Flex, the Xfinity Stream app and XClass TV.   Simply

Starting November 22nd – 28th, we are bringing back a special week, Free TV Week. This will be your chance to watch premium content at no extra cost. Included with Free TV Week is select programming from HBO Max, STARZ, Epix, Prime Video and Showtime so you can watch tons of free content with

The Xfinity Voice Remote (models XR11, XR15, XR16, XRA and the Adaptive Remote) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations and more. If you have Xfinity X1 or Xfinity Flex, you can use your v

If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article explains the differences between these TV Boxes, including the XG1, XG2, XG3, XG4, RNG150N, XiD and other X1 equipment. DVR vs. Non-DVR TV Boxes There are a few key differ

Cambio del idioma del menú de X1 a través del menú de ConfiguraciónTo get to Menu Language Settings:Presiona el botón xfinity en tu control remoto.Usa los botones de flecha hacia la derecha y flecha hacia la izquierda en tu control rem

X1 Wireless TV Box FAQs X1 Wireless TV Boxes (XiOne,* Xi5 and Xi6) allow you to watch live TV through your in-home Xfinity network, without the need for a coaxial cable connection. Aside from the ability to watch TV over the in-home connection, X1 Wireless TV Boxes have the same functionality as

What Is 4K UHD content? 4K UHD resolution is four times full HD, providing a clearer, more vivid picture. Current HDTV offers 1,920 pixels (tiny dots that make up the picture) across the width of the screen — the more pixels, the sharper the image. With 4K technology, the number of pixels acro

Question Today I discovered that local radio stations were no longer on my channel lineup. Recently I had local FM stations on my channel list. However today they were gone. I am wondering what happened to those channels? Answer  We sincerely apologize for any inconvenience this

Question I am not happy about the daily update time for my X1 box; how can I change it?     Answer   If you’re an Xfinity X1 customer, your TV Boxes will automatically restart once per day to ensure that you have all of the latest software. This restart, also known as D

Ways To Activate Your Getting Started Kit Devices All Getting Started Kits include installation and activation information. You can find this in your Xfinity folder. Activate Your Equipment Using an App If you’re activating Xfinity xFi Pods or an Xfinity xFi Gateway (with the exception

COVID-19 and Customers with DisabilitiesWith businesses and schools closed and stay-at-home orders in effect in many areas due to the COVID-19 pandemic, we realize that customers with disabilities may be relying on our network, products and services now more than ever. Here’s an overview of Xf

What is a CableCARD? Device manufacturers, such as TiVo and Ceton, manufacture devices for retail that can use a CableCARD to access Xfinity TV service. If you purchased a CableCARD-compatible cable TV Box from a reseller, it can also be used to access Xfinity TV services (see customer-owned TV Box

Xfinity is honoring Hispanic Heritage Month from 09/15 – 10/15 with Sí se pudo, a collection of thousands of movies and shows that honor the achievements of Latinos. Catch Spanish-language and Latino-led content choices, including The Book of Life, The Addams Family 2, Gordita Chronicle

Two of ESPN’s streaming networks are available on Xfinity X1 and Flex! ESPN3 and SEC+ let you stream more than 5,000 sporting events annually, including more than 150 NCAA college football games, international soccer matches, Grand Slam tennis, NCAA basketball and more. Xfinity X1 TV Boxes a

If you’re eligible, you can view Netflix programming on Xfinity X1 and Xfinity Flex. To find the Netflix app, just say “Netflix” into your Xfinity Voice Remote or click the Netflix tile in the apps menu. Note: If you have X1 service and don’t see the tile, you don’t h

Below please find some X1 boxes along with photos depicting where to find the IR Target Eye locations (notated in yellow square), as well as the manufacturer name, X1 Platform name and any pertinent notes. Important point: ALL X1 boxes (excluding the RNG150 models) can do both RF and IR. 

Question Why is the OnDemand app will no longer be available to TiVo users?   Answer   Yes, on June 25, 2019, Comcast and TiVo removed access to Xfinity On Demand from TiVo devices.Note: No other aspect of the TiVo experience was affected by this change (e.g., customers can still