Activate the Xfinity Stream Beta App on Roku
Learn how to activate the Xfinity Stream Beta app on your Roku.
Please note, you can’t use the Xfinity Stream Beta App on Roku prior to installation of your Xfinity Internet and Xfinity TV Services.
Once your Xfinity Internet and TV services are activated, you can get the app on these Roku models:
- Roku TVs:A000X, C000X, 5000X, 6000X, 7000X, 8000X, G000X, E000X, D000X
- Roku Streaming Media Players:
- Roku Ultra (4340X, 4640X, 4660X, 4670X, 4800X) and Roku Ultra LT (4662X)
- Roku Express (3700X, 3900X, 3930X), Express+ (3710X, 3910X, 3931X), Express 4K (3940X) and Express 4K+ (3941X)
- Roku Premiere (3920X, 4620X) and Premiere+ (3921X, 4630X)
- Roku 2 (4210X), Roku 3 (4200X, 4230X) and Roku 4 (4400X)
- Roku Streaming Sticks:
- Roku Streaming Stick (3600X, 3800X), Streaming Stick+ (3810X), Streaming Stick 4K (3820X) and Streaming Stick 4K+ (3821X)
- Roku Soundbar:9100X
- Roku Streambar:9102X
REQUIREMENTS
- Devices must be on minimum firmware version 8.1 b1 or higher.
- The Xfinity Stream Beta channel will only appear in the Roku channel store for eligible devices.
- If you have two or more linked Xfinity accounts, see How to Link, Unlink and Switch Between Multiple Accounts for instructions on how to set the right default/primary account.
Note that you may have to re-accept Terms of Activation if there are updates to your account or changes to your Xfinity TV package.
I don't need instructions, take me directly to activating the Xfinity Stream Beta app on Roku.
Navigating the Xfinity Stream Beta App on Roku
MAIN MENU
If you have completed activation, the
Main Menu will appear. (See our
activation instructions for more information.)

SEARCH
Search for a movie, TV show or channel collection (i.e., network).

BROWSE
Browse Live TV and On Demand programs by
TV,
Movies,
Networks,
Sports,
Kids & Family,
News and
Latino.
- Pressing the Instant Replay button on the Roku remote will skip back 15 seconds during video playback of Xfinity On Demand content.
- Pressing the Directional Pad Left and Directional Pad Right, respectively, will rewind and fast forward video during playback of Xfinity On Demand content (unless restricted).
LIVE TV
View TV Listings for all of your channels, watch live TV, set episode or series recordings, and view the programs in a certain category -Favorite Channels, Kids & Family, Sports or Movies- that are on now or coming up soon. You can also filter live TV by High Definition, Free to Me, Video Description, Closed Captioning and Secondary Audio Program. Access Playback Controls to control accessibility settings, including Video Description, Secondary Audio Program and Closed Captioning.
Select Options (top left) within Live TV to Find a Channel, access Filter Preferences and Search. Selecting Search will take you to the main Search page, to search for a movie, TV show or channel.
Find a Channel: Find a channel by name or number.
Filter Preferences: Filter live TV by: High Definition, Free to Me, Video Description, Closed Captioning, and Secondary Audio Program.
Note: To access Playback Controls, you will need to press the
down arrow on the Roku remote while watching live TV. This will present you with a caption icon. Use the Roku remote
left and
right arrows to highlight either Video Description, Secondary Audio Program or Closed Captioning. You can then select
OK to turn the option on or off.

From any live channel, you can access the
Mini Menu by selecting
Mini Menu on the media player or pressing
right on your Roku remote. Use the Mini Menu to discover and quickly change to other live channels.
SAVED
View the
For You screen,
Recordings,
Scheduled Recordings or
Purchases (when applicable).


- Pressing the Instant Replay button on the Roku remote will skip back 15 seconds during DVR video playback.
- Pressing the Directional Pad Left and Directional Pad Right, respectively, will rewind and fast forward during DVR video playback.
You can delete recordings by highlighting the TV episode, selecting
Modify Movie Recording, followed by
Delete Recording.

Note: You cannot delete recordings in bulk (for example, an entire series) on your Roku device. However, this can be done directly on your TV Box or by using the Xfinity Stream app. You may also recover recordings that were deleted in the past 24 hours by navigating through the following menus -Saved > Recordings > Deleted Recordings- and selecting Undelete.
NEXT EPISODE PLAYBACK
When you’re near the end of an episode in a TV series and there are more episodes left, you’ll see a 30-second countdown and can press thePlay Nowbutton to auto play the next episode.
InSettings, if Autoplay is on, it’ll play after the 30 seconds is over or you can pressOKto choose thePlay Nowbutton.

In
Settings, if Autoplay is off, you can go to the next episode by pressing
OKon the
Play Nowbutton.

Choosing
No Thankswill close the window and take you back to the show’s episode list.
SETTINGS
Access app settings such as
Language,
Parental Controls,
Accessibility, Autoplay Next Episode, Formatand
Helpoptions.

Language settings allow you to set the default language for Secondary Language soundtracks (
SAPoption in Playback Controls when available). Language settings do not change the language for menus or TV listings. SAP may experience intermittent availability in the Xfinity TV Beta app.

Parental Controls are device-specific. Even if you previously set Parental Controls for another device, you have to set them again for the Roku device, as Parental Controls default to the
Offmode.

In order to modify
Movie Ratingsor
TV Ratingssettings, Parental Controls must be set to
On. Locking a rating will automatically lock all
higherratings. For example, locking the R rating will automatically lock the Adult and NC-17 rating.


The
Accessibilityoption provides
Audio Guide(voice over) functionality on certain Roku devices. This feature can be accessed by navigating to
Settings>
Accessibility>
Audio Guide, and is available on the following Roku devices:
- Roku Streaming Stick (Models 3600, 3800 & 3810)
- Roku Express (Models 3700 & 3900)
- Roku Express+ (Models 3710 & 3910)
- Roku Premiere (Models 4620 & 3920)
- Roku Premiere+ (Models 4630 & 3921)
- Roku Ultras (Models 4640 & 4660)
- Roku Sound Bar (9100)

You can also turn
Video Description, which allows you to listen to an audio description of a program's key visual elements,
Onor
Offin the
Accessibilitymenu.
TheAutoplay Next Episodeoption on will be on by default; this setting automatically plays the next episode of a TV series while. Turning it off will keep the next episode of a TV series from playing.
AFormatoption located in theSettingsmenu will allow you to automatically tune to the High Definition (HD) version of a live TV channel if you select the Standard Definition (SD) version.

The
HD Preferredoption is selected by default. Selection of
All Available Formatswill tune to the SD or HD format of the channel that is selected.

A
Helpoption is located in the
Settingsmenu that will direct you to
xfinity.com/xfinitystreambetafor more information.
The option toSign Outof the app on your Roku device is also available in theSettingsmenu. You can sign out by pressing theOKbutton your Roku remote.
Note:Signing out of the app will deactivate your device and you’ll be required toreactivate the deviceand accept the Terms of Activation again the next time you login. Alternatively, you can exit the app without deactivating the device. Press theLastbutton until you see the main menu, then selectSign Out. Press theLastbutton again to exit the app.


Additional Resources
https://customer.xfinity.com/help-and-support/xfinity-apps/activate-xfinity-tv-app-on-roku
https://customer.xfinity.com/help-and-support/xfinity-apps/xfinity-tv-app-on-roku-faqs
https://customer.xfinity.com/help-and-support/xfinity-apps/navigating-roku-app
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