ANSWERED: What is Xfinity xFi Advanced Security and how does it work?

Xfinity xFi Advanced Security delivers a smarter, more personalized security solution for your home network. From computers and mobile phones to home security cameras and smart thermostats, Advanced Security protects all of your connected devices for added peace of mind.

Advanced Security is available at no cost to Xfinity Internet subscribers who rent a compatible xFi Gateway.

Features and benefits

FEATURES

• Helps you avoid accidentally visiting risky sites and becoming a victim of phishing attacks.
• Blocks remote access to smart devices, like home cameras, from known dangerous sources.
• Helps monitor devices real-time and alerts you when devices are behaving in unusual ways that could indicate a network security risk.
• Adapts to your home network and gets smarter to keep up with new security risks over time.
• Provides real-time notifications and a dashboard to easily view and manage security risks right from the Xfinity app.
  
  

BENEFITS

• No additional hardware to install — all you need is a compatible xFi Gateway.
• No software to install on your individual devices — your entire network is protected once Advanced Security is enabled.
  
  

Note: If you're trying to access a website that you think is being mistakenly blocked by Advanced Security, submit a request for reassessment at spa.xfinity.com. For more details, see Report a Website Blocked by Xfinity xFi Advanced Security.

Getting access

You can turn on Advanced Security from the Security tab in the Xfinity app. Simply click on the Advanced Security tile and follow the steps to enable Advanced Security.

Note: It may take up to 10 minutes to fully enable Advanced Security.

To view the Advanced Security Dashboard, select the Advanced Security tile from the Security tab in the Xfinity app. Learn more about using xFi Advanced Security and Comcast's commitment to Privacy and Security.

Equipment requirements

Advanced Security is supported by all xFi Gateways except the Cisco DPC3939 Gateway.

Note: Advanced Security cannot be enabled on Gateways in Bridge Mode.

Additional Resources