On the Wicked Digital download, where are the commentaries from Jon Chu and Cynthia Erivo/Ariana Grande? They should be listed under Extras included with purchase.

I need to print a label for home pickup of my Xfinity modem. I can not take it to a store. When I try to print the label there is no equipment to select. Please tell me how I can get my label.

Have been experiencing this for 7 days since 1/22/2025. First started as the error code series XRE-03062 XRE-03121 XRE-03097 and could get intermittent TV display with a restart.  Then degraded to pixelate, and the restart recommendation would work occasionally.  Now there is just a black

I haven’t even had the service set up for two whole weeks yet and I have been billed TWICE for my monthly payment. The Wi-Fi is not even working, I can not talk to someone on live chat for some reason. I waited on hold for an HOUR and still no help. This is level of disrespect toward customers is em

I am being charged $100 for a service technician to come out and plug in an ethernet cable into the xFi gateway which should have already been there in the first place when I moved in. I was never told that I would be charged anywhere in my text message chat with an agent. I am extremely upset about

tldr; Online chat agent outright lied about a promotion, tricked me into getting xfinity mobile, and stuck me with a higher bill. Other online chat reps agree it was entirely wrong, but Xfinity refuses to fix it.Long-ish story, but there are some lessons in here for everyone. Last month I started

When should the enhanced speeds from the mid-split upgrade be available at my address? I had downtime for fiber upgrades over 3 months ago and a second time a month after that. Thanks.

I am unable to use my bank account to pay for my xfinity bill

Hello! I had an 8 year old modem and router setup, and I was paying for the 800 down, 20 up plan. With my old modem, I was not getting the download speed that I was paying for (usually around 250ish down and 22ish up). Yesterday, I purchased a new modem (Arris Enterprises S33 DOCSIS 3.1 Cable Modem

I need to register a new cable modem. This needs the xfinity app but the app is not working on my phone.  What can I do?

I want to add my roommate's name to the billing statement. To do this, how can i get access to the direct message?

I just got off of a chat with a live agent who during my chat asked me "Meanwhile, if you don't mind, may I ask what are your thoughts on Trump getting elected and making such tough decisions?". This is wildly inappropriate, which I told the agent, and there should be some way to report this type o

I recently ordered the gigabit x2 with the xb8 gateway. Im not seeing anything remotely close to 2x gigabit speeds. Seeing 700mbps or a little above. Prior I had the gig plan with a arris sb8200 and got 900+ mbps, so i know my connection is good.

I understand the cable box connects to my internet gateway in order to use third party apps like Amazon. For the den television however, it is too far from the gateway and the wifi signal is weak. As such the apps (well, only tried Amazon so far) are very slow. I installed a mesh network to overcom

When I call my Xfinity Voice home phone (landline) from my cell phone, the cell # displays correctly, but the name of the caller (me) is not correct. It shows a completely different person’s name. (I assume it may be the name of the person that previously had my cell # before it was assigned to me.)

Yesterday, I discovered that I was sent the email regarding the Virtual Prepaid Card on 09 December 2024, but it was categorized as spam. I followed the instructions and successfully activated it, and it is loaded with the 6-month bill amount equivalent. But, it seems to be valid through June 2025,

I can no longer send and receive emails using MS Outlook from the two accounts that I have. Is there a resolution to this?

Xfinity Stream app suddenly missing channels, links go to wrong channels, and many say that we don't have access. Says to login to Xfinity. But the login dialog doesn't go anywhere. This happens on two different TV's (i.e. two different Amazon Fire Sticks). Exact same thing on both.

need how long i have been a customer

Cannot subscribe to Disney plus through my xfinity box when I try I get message sorry something  went wrong Pease try later and has said that since dec 2024