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ANSWERED: Canon printer scan to email configuration

​***Created by our​​ ​​Community Users***​ ​ ​ ​I am sure that people will run into this.  On the canon image CLASS MF8300C also known as mf8380cdw, it took me some time to figure out how to get scan to email working.  Summary is to change the SMTP port to 587 and use your smtp auth s

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ANSWERED: How to Return Your Xfinity Equipment

Question How do I return my equipment back to Xfinity?   Answer   How to Return Your Xfinity Equipment Whether you're moving, upgrading devices, or canceling a service, we can help! Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for th

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ANSWERED: Learn about what a home network is and why you need one.

​A home network is a group of devices — such as computers, game systems, printers, and mobile devices — that connect to the internet and each other. Home networks connect in two ways: A wired network, which connects devices like printers and scanners with cables A wireless network, whic

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ANSWERED: What is Seasonal Billing from Xfinity and how to set it up?

​ ​ ​Question:​ ​ ​ ​ ​ ​ ​ ​I need to put my account on a hold as I will be away for an extended period of time. How do I know if I am eligible for a hold? If I am eligible, how do I set it up?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer:​ ​ ​ ​ ​ ​ ​ ​ Xfinity makes it easy to put your services on hold Sta

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ANSWERED: How To Turn Purchase Protection and Locks PIN On and Off for Your Xfinity X1 and Flex TV Boxes

What's the Difference Between an X1 Purchase PIN and Locks PIN? This article provides a better understanding of how parental controls work, including the difference between a Locks PIN and a Purchase PIN for the Xfinity X1. Parental controls Parental controls allow you to limit the content v

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ANSWERED: How do I turn on/off closed captioning on my Xfinity TV boxes?

​ ​ ​Question:​ ​ ​ ​ ​ ​ ​ ​ ​​How do I turn on/off closed captioning?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​Which TV Boxes Support Closed Captioning?​ ​ ​Below is a list of TV Boxes that have the option to enable or disable Closed Captioning via Settings in the Xfinity On-Screen

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ANSWERED: What is Xfinity xFi Advanced Security and how does it work?

Xfinity xFi Advanced Security delivers a smarter, more personalized security solution for your home network. From computers and mobile phones to home security cameras and smart thermostats, Advanced Security protects all of your connected devices for added peace of mind. Advanced Security is availa

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ANSWERED: Tips for troubleshooting your Xfinity Internet connection

​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​If you are experiencing any problems with your Comcast internet connection, the suggestions below may provide some assistance with identifying and potentially resolving the issue. If you are still experiencing any connection issues after fo

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ANSWERED: Activating your Xfinity xFi Gateway with the Xfinity App

Let's activate your new Xfinity Internet/Xfinity Voice service if you rent an Xfinity Gateway! If you don’t need instructions and are ready to act now, simply go to the Xfinity app on your Apple or Android device to get started. Remember: The xFi Fiber Gateway is only available through profes

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ANSWERED: How to Replace the Batteries in Your Xfinity Home Devices?

When some devices' batteries begin to expire, a low-battery alert displays on: The Xfinity Home app and your touchscreen if you subscribe to Xfinity Home Pro Protection. The Xfinity app if you subscribe to Xfinity Home Self Protection. Replace the battery within two weeks of receiving the alert.

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ANSWERED: How to change your Xfinity Wifi password

Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Here’s how. Before you begin, remember that: These instructions are for leased Xfinity Gateways only. If you’re using an approved, non-Xfin

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ANSWERED: How to get Hulu on Xfinity X1 and Xfinity Flex

​ ​ ​ The Hulu app is available to all Xfinity Flex and eligible Xfinity X1 customers! Hulu is a popular subscription over-the-top (OTT) video service for streaming TV shows and movies from many broadcast and cable networks and studios. Hulu gives you access to shows from ABC, NBC, FOX, A&E an

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ANSWERED: How to determine if you will be subject to Xfinity Early Termination Fees (ETF)

***Created by our Community Experts***   If your Services are subject to a minimum term agreement, and you terminate all or any portion of the Services under the minimum term agreement before the end of the minimum term, you may be charged an early termination fee. Review your mini

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ANSWERED: What is the Xfinity Stream TV App and How Does It Work

What's the Xfinity Stream app? Turn any compatible device into a personal TV with Xfinity Stream — included at no additional charge with your Xfinity service.Xfinity TV customers can: Enjoy your full TV subscription in the home. Out of the home, stream up to 250+ live channels including new

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ANSWERED: Comcast Email Phish or Legit? How to Tell (and rules for posting about your mail)

​***Created by our​​ ​​Community Users***​ ​ ​ ​If you receive mail that purports to be from Comcast telling you (the following are only a few of the things these emails will tell you)​ ​ ​ ​1​​) Your account has been blocked​ ​2​​) There has been unusual activity on your account​ ​3​​) To

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ANSWERED: How To Turn Bridge Mode on and off on Xfinity modem

Typically, two pieces of equipment are required to connect to the internet and the WiFi network in your home: A modem connects your home to an Internet Service Provider's (e.g., Comcast's) network. A router connects your wired and wireless devices to your modem. The Xfinity Wireless

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ANSWERED: What is Xfinity Stream on Roku and how does it work?

​Activate the Xfinity Stream App on Roku Once your Xfinity Internet and TV services are activated, you can get the app on these Roku models: Roku TVs: A000X, C000X, 5000X, 6000X, 7000X, 8000X, G000X, E000X, D000X Roku Streaming Media Players: Roku Ultra (4340X, 4640X, 4660X, 4670X, 4800X)&nbs

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ANSWERED: How to forward an email to a text message on Xfinity Mobile phones

​Question​ ​ ​ ​How do I forward my email message to a text message on my XFINITY Mobile phone?​ ​ ​ ​Answer​ ​***Created by our Community***​ ​ ​ ​There are two ways to text an email to Xfinity phones besides plain old phone number texting.​ ​ ​ ​using: "[phone number]@​​vtext.com​

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ANSWERED: Xfinity X1 Boxes and IR Locations

The purpose of this document is meant to be a reference to IR (infrared) receiver locations on the lineup of XFINITY X1 Set-Top Boxes. Each type of STB will be listed with a picture of the device, a yellow marker indicating where the IR receiver is, and a brief description of the device along with i

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ANSWERED: How to fix the "One moment please with ref code s0a00" error?

​ ​ ​Question​ ​ ​ ​I am given the message "one moment please with ref code s0a00". It usually occurs around prime time and on the same few channels. What does this mean?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​***Created by our Community***​ ​ ​ ​ ​ ​ ​ ​ ​ ​If you have the S0A00 error message i

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