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ANSWERED: How do I turn on/off closed captioning on my Xfinity TV boxes?

Question:  How do I turn on/off closed captioning?   Answer   On non X1 TV boxes:   The best way to turn on the Closed Captioning feature depends on what kind of Comcast device and TV you have. We've outlined a few of the different setups to help point y

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 • TV

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ANSWERED: Having trouble connecting your Xfinity email to an email client

If you're having trouble with connecting your email application on your PC or Mac, before you troubleshoot any further, make sure you have the right settings in your mail program.   To configure an email client to use Comcast email (@comcast.net), the following settings should be used for sending an

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 • Internet

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ANSWERED: What is the Xfinity XG1v4 TV Box and how does it work?

The Arris XG1v4 is an HD DVR device that supports HDR10, 4K, and Bluetooth 4.2 capability. It will be available via a self install kit and limited professional installation only for X1 customers, and regions can expect to continue using a mix of XG1s for new X1 installations. It works with the XR2,

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 • TV

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ANSWERED: What is the Xfinity MLB Extra Innings HD Beta?

MLB Extra Innings delivers up to 90 out-of-market games each week, along with dual-feed broadcasts and the mosaic channel to catch multiple games at once. And now for the first time, MLB.TV is included with the MLB Extra Innings subscription. Sign up for MLB Extra Innings here: https://www.xfinity.c

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 • TV

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ANSWERED: How to Connect to an Xfinity WiFi Hotspot

Question What are Xfinity Wifi Hotspots and how to connect to them?   Answer   The Xfinity WiFi hotspot network provides millions of Xfinity hotspots throughout Comcast’s geographical footprint so you can always stay connected. These hotspots deliver fast, convenient WiFi

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 • Internet

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ANSWERED: How to determine if you will be subject to Xfinity Early Termination Fees (ETF)

***Created by our Community Experts***   If you are under a contract and you need to cancel service, you may be subject to an early termination fee (ETF).   If you move to a Comcast serviceable area, and transfer service, you are not charged. If you move to a Comca

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 • My Account

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ANSWERED: How to forward an email to a text message on Xfinity Mobile phones

Question   How do I forward my email message to a text message on my XFINITY Mobile phone?   Answer ***Created by our Community***   There are two ways to text an email to Xfinity phones besides plain old phone number texting.   using: "[phone number]@vtext.com" works for straight text ONLY.  Also

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 • Phone

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