Official Employee
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60 Messages
ANSWERED: Xfinity Home Phone Features Quick Reference Guide
- Three-Way Calling*
- Anonymous Call Rejection*
- Call Forwarding*
- Call Forwarding Selective*
- Call Return*
- Call Screening*
- Call Waiting
- Caller ID
- Caller ID Blocking per Call
- Caller ID with Call Waiting
- Repeat Dialing*
Note: Call Return, Repeat Dialing and Speed Dial are available in some areas (not all).
Quick-Dial Numbers
Xfinity Voice also supports these important, quick-dial numbers:- 911 – Emergencies
- 988 – Suicide & Crisis Lifeline
- 711 – Telecommunications Relay Service (TRS) for our customers who are deaf, hard of hearing or have a hearing or speech disability
- 611 – Xfinity Voice tech support
Note: Keep in mind these numbers don’t work during a power outage, including 911.
Features Quick Guide
You can turn your Voice features on or off at any time. Just press the star (*) button and the following numbers:
| Feature | Turn On | Turn Off | Online Access Available? |
| Anonymous Call Rejection | *77 | *87 | Yes |
| Call Forwarding | *72 | *73 | Yes |
| Call Forwarding Selective | *63 | *83 | Yes |
| Call Return** | *69 | *89 | Not yet |
| Call Screening | *60 | *80 | Yes |
| Call Trace | *57 | Not yet | |
| Call Waiting | *70 | Not yet | |
| Caller ID Blocking Per Call | *67 | *82 | Not yet |
| Repeat Dialing | *66 | *86 | Not yet |
| Speed Dial 8 (set up) | *74 | Not yet | |
| Speed Dial 30 (set up) | *75 | Not yet | |
| Three-Way Calling | *96 | *97 | Not yet |
**For your safety, your Caller ID information is always available when you call public emergency hotlines, poison control lines, and 911 services, even if you have Caller ID Blocking turned on.
Additional Resources:
https://www.xfinity.com/support/articles/phone-quick-reference-guide
https://www.xfinity.com/support/articles/3-way-calling
https://www.xfinity.com/support/articles/rejecting-anonymous-calls?
https://www.xfinity.com/support/articles/forward-calls-with-call-forwarding
https://www.xfinity.com/support/articles/call-return?
I am an Official Xfinity Employee.
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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.
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