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Xfinity remote won't pair both TV and receiver

I just got a new box and I can pair the TV and the Bose audio system to the remote but they both do not work at the same time only one will turn on or

Question

 • X1

462

1

0

Accepted Solution

Closed

I accidentally paid my bill twice

Hi I accidentally paid my bill for this month twice. Can I get a refund for 1 of the payments please? I really need it.

Question

 • Billing

29

2

0

Accepted Solution

Several houses in our neighborhood have issues - how can I get past first level support?

I've been having issues with my Comcast home interest since about two weeks ago. I've come to find out, 5 of my neighbors on the block are experiencin

Question

 • Customer Service

10

2

0

Accepted Solution

Closed

Website access mobile browser

On my desktop, I like to access the forums recent posts to see what people are posting.  I don't go to HOME and pick a forum topic to look at, but go

Question

 • Getting Started

2.2K

8

0

Accepted Solution

Closed

Caller ID stopped working on TV

Caller ID used to display on my TV when we got a phone call (XFinity Voice) but it stopped working recently. X1 Settings/Preferences/Notifications/Xf

Question

 • Home Phone Features

24

1

0

Accepted Solution

Forum Post 'Flair' question

I created a forum post that has a 'private' flair attached to it. What does that mean?

Question

 • Getting Started

14

1

0

Accepted Solution

Getting Dolby Atmos to work on Xfinity Flex

Per this article: https://www.xfinity.com/support/articles/dolby-atmos-x1 I understand that X1 provides Dolby Atmos content. I have an Xi6-T Xfinity F

Question

 • Flex

5.9K

19

0

Accepted Solution

Monthly Data usage being maxed out??

Hello….I’m not understanding why these last two months I’m going over my data usage?? Nothing has changed as far as devices being used or downloading

Question

 • Customer Service

25

2

0

Accepted Solution

Does the xFi gateway have USB ports?

I have a coupe devices connected to my current Wifi modem and wondering if the Xfi gateway has usb ports.

Question

 • Your Home Network

68

1

0

Accepted Solution

Closed

recover permanently deleted emails

How can I recover permanently deleted emails in my comcast.net account

Question

 • Email

6.9K

3

Accepted Solution

Closed

Unlimited Data option Temporarily Unavailable?

I've been going over my 1.2 TB usage plan and getting emails from Comcast about it and suggesting I sign up for their $30 unlimited option. However, w

Question

 • Customer Service

3.1K

14

Accepted Solution

Official Solution

Managing your Xfinity Account online

We recently resolved an issue that was preventing Xfinity Flex customers from managing their Xfinity services on Xfinity My Account. All Flex customer

Question

 • Flex

17.5K

24

0

Accepted Solution

Porting out phone number

I would like to first port out my landline phone number (I have stared process), the cancel my phone service. I can't even seem to price place witho

Question

 • Customer Service

17

1

0

Accepted Solution

Closed

Unlimited data unavailable

Trying to upgrade my data to unlimited but it gives me a temporarily unavailable error.

Question

 • Customer Service

6

1

0

Accepted Solution

Closed

Low Volume

Since the last post was closed I figured I would start a new one. I noticed lately that my X1 is significantly quieter that any of my other sources.&

Question

 • X1

551

8

0

Accepted Solution

Increase GB

I have a lot of devices on my internet and am constantly getting messages about going over my data. Is there any way I can increase my data so that I

Question

 • Your Home Network

34

2

0

Accepted Solution

cancel showtime on flex

I need to cancel the showtime subscription I signed up for through xfinity flex. I can't figure out how to do it.

Question

 • On Demand

28

1

0

Accepted Solution

Stalls with error RDK-03012-0

Can't get FLEX pass the update. This error shows. After about 10 minutes it goes thru a series if restarts. Then it repeats the process. I have it w

Question

 • Flex

24

2

0

Accepted Solution

Closed

Incomplete name in my bill

Hello. My Name is incompleted and i cannot use my bill as an address proof. Help

Question

 • Billing

6

2

0

Accepted Solution

Closed

Vacation hold

Where can I find the 'do it yourself ' vacation hold link please?

Question

 • Customer Service

52

4

0

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