user_ygcs15 Thank you so much for using our Forums and for taking the time out of your Tuesday to contact us. We are here and happy to help make the changes you need. To get started can you send us a DM with your name and service address? Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
Accepted Solution
XfinityJorge
Official Employee
•
2.3K Messages
25 days ago
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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XfinityRichard
Official Employee
•
2.1K Messages
25 days ago
Thank you for your time today, @user_ygcs15 It was a pleasure having you as a customer!-Richard
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