Unlock my phones after paying them off

Hi,

I just paid off my phones and meet the requirements that are needed for them to be unlocked. I read on numerous other posts that people have had such difficulty getting their phones unlocked. I need mine unlocked right away. What do I do? I contacted the regular channels and they didn’t help.

Responses

XfinityBenjaminM

Official Employee

•

2.1K Messages

13 hours ago

user_c5b907 Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to look into this further. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

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0

tuffigirl

Contributor

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185 Messages

4 hours ago

They don't unlock the phone until your billing cycle is over.

0

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user_c5b907

Unlock my phones after paying them off

XfinityBenjaminM

tuffigirl

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