U

Visitor

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1 Message

Tuesday, June 3rd, 2025 6:19 PM

$10 discount offer not applied

I enrolled in automatic payments using my bank account and paperless billing, but my monthly discount has not increased to $10.

Official Employee

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2.6K Messages

3 days ago

@user_7yeaq6 Hi there! Thanks for taking the time to create a post. When you sign up for automatic payments and paperless billing and have an eligible package or level of service, you’ll receive a discount on your monthly Xfinity bill. The discount will begin within 45 days. Depending on the timing, the discount may not always appear on your next statement but will appear on your following bill. 

 

You can learn more about the process HERE.

 

We hope this helps. Let us know if you have additional questions. 

(edited)

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