Frequent Visitor
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12 Messages
Change Support Forums Account Email?
Is there a way to update one's support forums email? My email was changed on my Xfinity account, however the field is greyed out on the support forums (and the email account no longer exists)
Accepted Solution
XfinityQuemekia
Official Employee
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178 Messages
3 days ago
@TheGrumpyGent Thanks for being a part of our Xfinity Community Forum. I hope you're having a great start to your week.
Due to the Xfinity single sign on required for all forum accounts, we would not be able to modify your Xfinity Forum login information in any way. If you would like to use a different email address, you will need to add that email address as a user profile for your Comcast account. You will then be able to re-register in the Xfinity Forum with that preferred email address.
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