Visitor
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1 Message
Camera Missing
I ordered the camera package with my xfinity internet, I’ve received the router in package but there was no camera and my order status is completed, is there anyway to get a replacement camera sent or a refund?
Visitor
•
1 Message
I ordered the camera package with my xfinity internet, I’ve received the router in package but there was no camera and my order status is completed, is there anyway to get a replacement camera sent or a refund?
Accepted Solution
XfinityThomasB
Official Employee
•
2.2K Messages
2 months ago
user_rnyqqp
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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