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voice mail app is gone from tv apps
I used to be able to click on the gear and it was on the bottom.
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Home Phone Service & Equipment
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Closed
Recieving to much SPAM
Hello, I normally receive a handful of unsolicited emails each day and that didn't bother me. Over the past couple of weeks the SPAM has exploded. In the past 5 hours I have received 42 SPAM emails and they steadily keep coming in. If I select SPAM while logged onto my webmail will the system even
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Streamsaver
I signed up for the streamsaver bundle but have no clue how to sign in to each app. I tried my Xfinity login info but doesn’t work. Any know how to sign into the different apps (Netflix, peacock and Apple TV +)
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Customer Service
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Wrong Service Address and Shipping Address
Hello, I've just set up service. The online system defaulted to an incorrect service and shipping address (for the customer self-start kit). How do I correct this?
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Customer Service
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How do I cancel TV and Voice?
I need to cancel Voice and the TV plan, but keep the internet service. How do I do this?
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Customer Service
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Lost equipment
I have recently changed my plan and I no longer subscribe to any TV channels. I only have Internet access now. I am now being charged monthly rental for 2TV adapters which I no longer have. I disposed of these adapters, which were more than 10 years old, on the advice of a technician who came to my
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Billing
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Internet service
I had an appointment for a technician to come last Tuesday but no one ever came
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Customer Service
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TV pixelation after new modem
Modem replaced by Xfinity but TV pixelation since then. Cable box, coax cables changed, restarted numerous times. Pixelation stops when modem disconnected, but then so does internet. Please fix this! I’ll go back to the old modem if needed.
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Customer Service
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Reissue expired gift card please
Didn't realize this expired, but it has. Would like reissued please. Thank you.
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Customer Service
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Late fee charged even though I was enrolled in autopay
I got charged a 10 dollar late fee, despite being enrolled in autopay.
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Billing
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Please make me an attractive offer.
Hello, my 2 years contract is expiring this month. Can you extend my contract for another 2 years with the same rate? Thanks.
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Customer Service
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Official Solution
How am I supposed to pay my bill when I can't log in to the website?
I would assume that XFinity would like to pay my bill every month, on time. Yet, I can't log in to their website for the second month in a row. I've manage to theoretically pay through the Assistant, which is a piece of useless garbage. And when I try to get to an agent through it, it takes multiple
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Sign-In and Account Management
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Xfinity refuses to speak with me until an outage is resolved...
For an entire week now, we've experienced outages multiple times a day. They range from 30 minutes to several hours in duration and happen without warning. When attempting to contact Comcast to speak to an actual person, their systems refuse to connect me to someone until the outage is resolved. Thi
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Customer Service
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XFinity stream app on Kindle Fire HD 8 OS 8.6.3
The app appears to load but nothing happens. I am looking at a black screen. I have tried to deleted the app and re-install the app. The issue persists.
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Xfinity Stream App
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Primary User
I've read so many posts about this from over the past few years, and I still cannot find a solution. I've talked to a chat agent 3 days in a row, and they haven't been able to fix it so I guess I'm making a new post. I created my Xfinity account, so I assumed I would be the primary user. It comes ti
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Customer Service
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printing help
When printing an email double-sided, the second page is upside down. Can you choose to print it by flipping the long end, as in Excel?
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4K box replacement
Had numerous issues with the past two 4K Tv boxes, mostly pixelation, until the last unit completely froze up. Returned it to the Xfinity store and was told they don't carry 4K boxes and Xfinity doesn't broadcast 4k, so the gave me a PX022ANM box as a replacement. The replacement box is extremely sl
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X1
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Orange Light on Pace XID-P
I recently started to see an orange light on one of my XiD-P Non-DVR boxes. Upon plugging the device in, the light comes on. There is also no output seen on the TV used.
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X1
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Flip Through Only Favorite Channels?
I have searched and am not able to find how I can set up my Xfinity Remote so I can flip through only my favorite channels. My old Dish account allowed me to change the guide view, which also controlled when I went up or down a channel. Currently, it stops on unsubscribed channels -which is a waste
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X1