Visitor
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1 Message
Contract ended, benefits to renew?
I have both Internet & mobile, and my 2 year contracted has been over for a while now. Xfinity gave me a Motorola Moto G 5 G 2022 & a great deal on fast Internet to sign up with them. The phone needs replacing now, cracked screen, needs rebooting often. Does Xfinity offer anything to renew a contract with them?
Accepted Solution
XfinityRay
Official Employee
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2.9K Messages
1 day ago
Hi there, user_o4xmy3! Thanks for taking the time out of your day to reach out about your service and device. I hope you had a nice holiday weekend! We are happy to further help with your service and phone.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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user_3f1aba
Contributor
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15 Messages
1 day ago
Run, do business with anyone else. Xfinity has taken to misrepresentation of their services and down right lying to customers. Try Verizon.
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