U

Visitor

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3 Messages

Wednesday, May 28th, 2025 4:44 PM

Lines buried

I need a technician to come bury my internet cables in the backyard. I have tried every number possible and I can’t seem to find a way to make an appointment please help.

Accepted Solution

Official Employee

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2.3K Messages

2 days ago

 

user_fsep1u, Hi there! Thanks for taking the time to reach out. I was in your shoes before so I understand the importance of getting the cable buried. You've reached the right support community. Our team of experts are happy to assist. Can you tell us if your services are affected at this time?

 

Visitor

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3 Messages

No services aren’t affected I just need someone to come bury the wires

Official Employee

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2.3K Messages

 

user_fsep1u, Thanks for confirming this. Let's get those buried. To further assist, please send us a direct message with your name, address, a picture of the cable, your best contact phone number, and email address. You can start by clicking the "direct message" icon on the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

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Visitor

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3 Messages

I sent the DM thank you

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