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ANSWERED: What is Seasonal Billing from Xfinity and how to set it up?

Question: How do I see if I am eligible for seasonal billing? If I am eligible, how do I set it up?   Answer:   The Seasonal Convenience Plan Enrollment Site is designed for seasonal residents in select markets. You can put your Xfinity TV, Internet and Voice on hold while you're away

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 • My Account

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ANSWERED: How to get help with your Xfinity Visa Card rebate

***Created by our Community Experts*** If you are eligible for a rewards card, check the status here:  https://www.xfinityrewardcenter.com/   Use your account number, it will show a time line that tells you how close you are to receiving your rebate. &

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 • My Account

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ANSWERED: What is the Xfinity Stream TV App and How Does It Work

Comcast is focused on creating the best entertainment experiences across platforms and continuing to give Xfinity TV customers more choice in how, when and where they access their content.   If you subscribe to Xfinity TV, you can live stream your entire channel lineups and Xfinity On Dema

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 • Mobile Apps

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ANSWERED: How to get Xfinity Accessibility Assistance?

Xfinity Customers who rely on accessibility services  - including Closed Captioning, video description and voice guidance - now have direct access to a specially trained customer support team via Comcast's Accessibility Support Center for Customers with Disabilities, dedicated to resolving

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 • TV

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ANSWERED: Xfinity Internet Data Usage Guide

***Created by our Community Experts***  You can find out more about Comcast's usage plans (data caps) here: https://www.xfinity.com/support/internet/data-usage-plan/   This guide is meant to help you understand some basics about data usage.    The Comcast

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 • My Account

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ANSWERED: How to upgrade your devices when you receive an upgrade letter from us?

How to Update Your Xfinity Equipment Online Over time, Internet and TV equipment must be updated to keep up with the latest technology. If you rent equipment from Comcast, you are eligible for an update - on us! If you own your equipment, please see more about updating your modem  

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 • My Account

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ANSWERED: What is the Xfinity My Account App and how to get it?

How Can I Get the Xfinity My Account App? You can download the Xfinity My Account app for free from the App Store or Google Play. Xfinity My Account App for Apple and Android Minimum System Requirements

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 • My Account

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ANSWERED: X1 Accessibility Features and Benefits for Customers with Disabilities

Learn which features of XFINITY X1 can provide a more accessible TV experience for XFINITY customers with disabilities. X1: Key Accessibility Features and Benefits X1 offers the below key accessibility features that set X1 apart from other TV Box platforms. I

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 • TV

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ANSWERED: How to Self Install and Activate Your Internet Equipment

This article guides you through the steps to self-install and activate your Internet equipment. It covers both Xfinity Gateways and third-party modems or routers.If you are replacing a device already installed in your home, be sure to disconnect that device before continuing. Ways to Activate

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 • Internet

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ANSWERED: Got an Xfinity orange cable in your yard?

***Created by our Community Experts***             Don't panic! A crazed Comcast technician hasn't lost his/her marbles. The line is known as a drop. Temporary drops are typically orange. Techs will sometime run temporary drops so customers don't need to wait for service. The drops are not dangero

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