Xfinity Mobile customers’ iPhone 14 orders may arrive a few days later than expected due to delivery delays from the manufacturer. We’ll email customers their shipping confirmation with tracking information as soon as the devices ship. We apologize for any inconvenience and appreciate yo

We’ve reached an agreement with Imagicomm Communications to continue carry its programming and, at this time, all content has been restored. FOX 28 in Spokane, WA and FOX 13 in Memphis, TN and all affiliated channels and On Demand programming are available through Xfinity once again. We know u

We’ve addressed the issue that was affecting some customers’ Xfinity TV services. Check to see if you’re back up and running. If you’re still having a problem, please continue to hold for support. Thank you for your patience.

***UPDATE*** Please know we reached an agreement on Monday, May 1 with NFL Network to continue carrying their programming, and we have restored all programming, including NFL RedZone and related TV Go channels and On Demand content. For more information about programming agreements, please visit ww

**Update 10/11/2022** Customers may find additional information about our Florida service restoral plan here: https://florida.comcast.com/2022/10/02/hurricane-ian-response-and-restoration-update-for-central-and-southwest-florida/ This site includes estimated dates of restoral by county. It is updat

How do I send the private message?

My cable tv keeps getting interrupted by the VUDU FANDANGO screen (pops up every 10 seconds) and then goes to a black screen. How so I get this to stop?  It has been happening continually since I started the tv and cable box this morning

The link:   https://connect.xfinity.com/faq/email.html#markReadUnread shows several ways to mark an email as Unread.  Even though the link title shows   .........#markReadUnread I am unable to find any mention in the article about how to mark an email as  "READ".  Am I

We recently resolved an issue that was preventing Xfinity Flex customers from managing their Xfinity services on Xfinity My Account. All Flex customers should now be able to manage their Xfinity services through My Account online or through the My Account app, including browsing or adding additional

I sent my payment a full month before Comcast cashed it and then they charged $10 late fee. Deceptive and dishonest practices. Shame on you.

I can't upload my attachments for my post ? It doesn't ask me to choose a photo or file and when I tap to upload nothing happens .  I was able to do it in past posts ? 

The Forum editor has started ignoring Comment and Reply edits, perhaps as a result of the changes which added the "Drop files here, or browse" option below the editor window. The first post in a topic seems OK, but later Comments cannot be edited. By that I mean the Forum editor works fine for me wh

We were able to watch a whole movie on 12/22 and now we are unable to login to watch another. It doesn’t even show the login screen. It says “you are connecting to a 3rd party” and then nothing, a purple screen. I can open and watch a movie thru HBOmax on my phone and laptop but not on the TV. We ha

Online there is conflicting information about the Motorola MB7621 compatibility with the 900 Mbps plan. Can someone clarify if this modem will "handle" this speed? Thanks.

Message viewed On Demand stating the loss of some networks/stations unavailable without upgrading to X1.  I have a non-X1 cable box with a monthly package add on:  Digital Preferred including On Demand programing.  If I don't upgrade to X1 does this mean I can't see some of m

How long does xfinity hold equipment.?

Hello! I have been having a lot of intermittent connectivity issues with various devices all dropping at different times. It's a pretty old Comcast modem.  What is the process to try and replace this at one of the Xfinity stores? Do I need to contact support first, or can I bring it in somewhe

Previous post dated 2020 stated the UNSEND function on emails was not available in Comcast email. Considering it is now 2023, and it is standard function in other email clients, is this option available now? Thanks..