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New Xfinity Forum Official Employee Indicators

We are excited to announce that we have updated the way we identify our Official Employees in the Xfinity Forum. This update includes a new Official E

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 • Announcements

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Olympic Games Tokyo 2020

Xfinity is proud to bring you every minute, every medal and every moment of inspiration from Team USA and the Olympic Games on every screen through an

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 • Channels and Programming

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ANSWERED: What is the ESPN+ app on Xfinity X1 & Flex?

The ESPN app offers live and On Demand content from ESPN, ESPN+. ESPN2, ESPN3, ESPNews, ESPNU, ESPN Deportes, LHN, SECN, and SEC+ channels on Xfinity

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 • TV

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Hi there! We would be happy to look into this and assist. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page. See you there!

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Misleading sales people and losing good customers

I was a happy customer at Xfinity. I called into to inquire about new services. They told me the were going to lower my bill. I agreed to the change o

Question

Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there!

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T3 and T4 timeouts

Hi, I've been having issues with T3 and T4 timeouts the last couple of months and they have been getting worse the last few weeks. There are no split

Question

Accepted Solution

Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there!

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Cable lines not buried

Over 2 years ago a technician ran a new cable line down part of the street but ran it under my driveway (thru the pipe) and lying in the ditch up to t

Question

Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there!

 to the conversation: 

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Constant outages

I’ve been dealing with outages every day from 10am to roughly about 3pm. I’m losing out on money and this company does nothing to help.

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