Xfinity Mobile customers’ iPhone 14 orders may arrive a few days later than expected due to delivery delays from the manufacturer. We’ll email customers their shipping confirmation with tracking information as soon as the devices ship. We apologize for any inconvenience and appreciate yo

**Update 10/11/2022** Customers may find additional information about our Florida service restoral plan here: https://florida.comcast.com/2022/10/02/hurricane-ian-response-and-restoration-update-for-central-and-southwest-florida/ This site includes estimated dates of restoral by county. It is updat

***UPDATE*** Please know we reached an agreement on Monday, May 1 with NFL Network to continue carrying their programming, and we have restored all programming, including NFL RedZone and related TV Go channels and On Demand content. For more information about programming agreements, please visit ww

We’ve addressed the issue that was affecting some customers’ Xfinity TV services. Check to see if you’re back up and running. If you’re still having a problem, please continue to hold for support. Thank you for your patience.

We’ve reached an agreement with Imagicomm Communications to continue carry its programming and, at this time, all content has been restored. FOX 28 in Spokane, WA and FOX 13 in Memphis, TN and all affiliated channels and On Demand programming are available through Xfinity once again. We know u

Overall very happy with new download speeds on my current "Blast" level plan. I was getting a consistent 126 down and 12 up on my new Dell AIO, hardwired to the latest XFinity moden/router.  Now after the latest upgrade I am seeing consistent speeds of 500-600 down and the usual 12 up.  H

Received a phone call the other day that looked like a scam number but I answered it because I thought I recognized the last 4 numbers. I had said hello 3 times and I was about to hang up when a Indian sounding guy started talking saying he was with Xfinity. He asked if my name was so and so and I s

Tried to watch a show on DVR but get the message that it's on my mobile device and needs to be returned to the DVR in order to watch on my TV. I don't have a mobile device to watch on, and never transferred or designated DVR recordings to watch "on the go". All my recordings say the same thing. What

I set up a new plan in-store with Xfinity who told me there was a 10$ eco bill discount if I set it up through the routing number instead of credit/debit. I set up the routing number in-store but both email confirmation and online still reflect a 5$ discount.

I can’t even begin to activate my XFi Pods because it’s not listed under Devices. Camera, Router etc. are listed. I own my Gateway, it’s not in bridge mode & the 2.4/5 have the same credentials so it’s only showing as one.

Is there an app to watch NFL Redzone on an iPad? It seems like the NFL Network app is the answer, but it doesn’t include Xfinity as a service provider in order to be able to sign in. TIA.

The link:   https://connect.xfinity.com/faq/email.html#markReadUnread shows several ways to mark an email as Unread.  Even though the link title shows   .........#markReadUnread I am unable to find any mention in the article about how to mark an email as  "READ".  Am I

After Jan 6, 2021, and the deaths of 5 people I do not want to fund any news source that participated in delivering misinformation that caused so many people to riot. [Edited: "Inflammatory"].  I do not want to fund this news agency in any form, that includes in the 'program fees' of my cable

How long does xfinity hold equipment.?

I sent my payment a full month before Comcast cashed it and then they charged $10 late fee. Deceptive and dishonest practices. Shame on you.

I am new to DMs. I have not been able to receive email notifications for DMs.  Platform (forum) notifications for DMs are working.  Both ‘Email’ and ‘Platform’ checkboxes for ‘New direct message received’ in ‘Notification & Preference’ option are checked.  The email address in my

Previous post dated 2020 stated the UNSEND function on emails was not available in Comcast email. Considering it is now 2023, and it is standard function in other email clients, is this option available now? Thanks..

Online there is conflicting information about the Motorola MB7621 compatibility with the 900 Mbps plan. Can someone clarify if this modem will "handle" this speed? Thanks.