Official

Accepted

Unanswered

Advanced Filters

Search Results (550.9K)

Relevance
Selected Relevance

Official Solution

Closed

Free TV Week 2022 - Presented by Xfinity Rewards

Starting November 22nd – 28th, we are bringing back a special week, Free TV Week. This will be your chance to watch premium content at no extra cost. Included with Free TV Week is select programming from HBO Max, STARZ, Epix, Prime Video and Showtime so you can watch tons of free content with no str

Articles

10.1K

32

Accepted Solution

Official Solution

Closed

Update on iPhone 14 Shipments

Xfinity Mobile customers’ iPhone 14 orders may arrive a few days later than expected due to delivery delays from the manufacturer. We’ll email customers their shipping confirmation with tracking information as soon as the devices ship. We apologize for any inconvenience and appreciate your patience.

Question

7.6K

41

Accepted Solution

Official Solution

Closed

Imagicomm Communications Programming Agreement Reached

We’ve reached an agreement with Imagicomm Communications to continue carry its programming and, at this time, all content has been restored. FOX 28 in Spokane, WA and FOX 13 in Memphis, TN and all affiliated channels and On Demand programming are available through Xfinity once again. We know unexpec

Question

4K

6

0

Accepted Solution

Official Solution

Closed

Hurricane Ian

**Update 10/11/2022** Customers may find additional information about our Florida service restoral plan here: https://florida.comcast.com/2022/10/02/hurricane-ian-response-and-restoration-update-for-central-and-southwest-florida/ This site includes estimated dates of restoral by county. It is update

Question

16K

77

Accepted Solution

Official Solution

Closed

NFL Network Programming Agreement Renewed

***UPDATE*** Please know we reached an agreement on Monday, May 1 with NFL Network to continue carrying their programming, and we have restored all programming, including NFL RedZone and related TV Go channels and On Demand content. For more information about programming agreements, please visit www

Question

2.6K

29

0

Accepted Solution

Official Solution

Closed

Xfinity TV Issue - 11/6/2022

We’ve addressed the issue that was affecting some customers’ Xfinity TV services. Check to see if you’re back up and running. If you’re still having a problem, please continue to hold for support. Thank you for your patience.

Question

4.6K

24

Accepted Solution

Official Solution

Closed

How do I search for forum posts?

How do I search for forum posts?

Question

627

3

Accepted Solution

Official Solution

Closed

Do streaming services like Paramount+ and Disney+ use data if using the Xfinity X1 tv box?

I hate to say, for all the years we've had xfinity and services like netflix, I've never asked. I got the dreaded "reaching your data cap" email last week, for the first time ever, and the usage meter showed almost 300g more than we ever use. We weren't watching more on streaming services, so I'm no

Question

1.6K

3

0

Accepted Solution

Official Solution

Closed

Can't locate response to my post

I received an email that my post on Mobile voice mail recently received replies but when I click on the View on Community box I get a 404 Error Page.

Question

724

4

0

Accepted Solution

Official Solution

Closed

HBO Max content won't play through my secondary box

I can access the HBO Max app with my secondary TV box, but none of the content will play. It plays through my primary box.

Question

3.7K

15

0

Accepted Solution

Official Solution

Closed

what is the minimum download speed !!!BASED ON MY PLAN!!!

I fully understand that speeds can vary due to type of modem, Internet traffic, yada yada yada. My question has nothing to do with the actual service to my home. Please keep this in mind as you respond. Thank you ahead of time, saving us all time and trouble. I would like to know what is the MINIMUM

Question

5.2K

6

Accepted Solution

Official Solution

Closed

Xfinity Stream functions not accessible Technical support cannot fix!!!

Cannot access Recordings on Xfinity Stream functions plus keep receiving this message when clicking on My Itinerary: "Sorry were having some trouble. Check back later". For several months ongoing. Technical support cannot fix!!! e

Question

221

2

0

Accepted Solution

Official Solution

Closed

PLEASE HELP XFi is blocking my safe work website

So this is pretty insane. I’m working from home, I’ve been accessing my work website perfectly fine for the last few months, and all of a sudden last night I can longer access it in my browser. It’s saying it cannot establish a secure connection. I logged into XFi because I figured my ISP (Xfinity)

Question

17.2K

2

0

Accepted Solution

Official Solution

Closed

Upload file to post

I can't upload my attachments for my post ? It doesn't ask me to choose a photo or file and when I tap to upload nothing happens . I was able to do it in past posts ?

Question

646

2

0

Accepted Solution

Official Solution

Closed

Vudu fandango screen

My cable tv keeps getting interrupted by the VUDU FANDANGO screen (pops up every 10 seconds) and then goes to a black screen. How so I get this to stop? It has been happening continually since I started the tv and cable box this morning

Question

10.7K

13

0

Accepted Solution

Official Solution

Closed

Correct WiFi password not being recognized?

We have been unable to connect to wifi and every time we try to reconnect it says our password is incorrect. No one has changed the password, I can see that on our account it is the same. We have restarted the gateway, we unplugged it for a few minutes, we tried using the original password on the bo

Question

25.3K

10

0

Accepted Solution

Official Solution

Closed

HBOMax on TV shows purple screen not loading

We were able to watch a whole movie on 12/22 and now we are unable to login to watch another. It doesn’t even show the login screen. It says “you are connecting to a 3rd party” and then nothing, a purple screen. I can open and watch a movie thru HBOmax on my phone and laptop but not on the TV. We ha

Question

14.4K

10

Accepted Solution

Official Solution

Closed

Metv not working

Why is Metv not working? Champaign, llinois

Question

26.7K

21

Accepted Solution

Official Solution

Closed

ESPN+

This has been asked before but when will ESPN+ be added to the X1 box. Disney and Comcast announced together last fall that ESPN+ and Disney+ would be added in the first quarter of 2021 which is ending next week. There is a message on the X1 box that Disney+ is coming and that we will be notified wh

Question

7.2K

3

Accepted Solution

Official Solution

Tv and app out

Does anyone know what’s going on with this outage? Is there an eta for returned service?

Question

90

1

0

forum icon

New to the Community?

Start Here