Got it, thank you for clarifying. I checked most of the stores around your location, and I see they have plenty of what you need. You shouldn't run into any trouble. The order for service itself, however, can be closed if not activated within 10 days of your official start date in this area. We can move into a direct message to discuss the start date if you aren't sure what you listed. If you do know, do you think you'll make it to the store within the 10 days?
Hi, @user_2e7f93. Thank you for creating your post. Can you provide a bit more context regarding this matter? Are you asking how long a Xfinity store will hold a device you have set for pick up?
Got it, thank you for clarifying. I checked most of the stores around your location, and I see they have plenty of what you need. You shouldn't run into any trouble. The order for service itself, however, can be closed if not activated within 10 days of your official start date in this area. We can move into a direct message to discuss the start date if you aren't sure what you listed. If you do know, do you think you'll make it to the store within the 10 days?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Great! I'm glad we were able to help. If you need help with anything else, we are always here for you. :)
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Accepted Solution
Official Solution
XfinityVianney
Official Employee
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1.7K Messages
2 years ago
Got it, thank you for clarifying. I checked most of the stores around your location, and I see they have plenty of what you need. You shouldn't run into any trouble. The order for service itself, however, can be closed if not activated within 10 days of your official start date in this area. We can move into a direct message to discuss the start date if you aren't sure what you listed. If you do know, do you think you'll make it to the store within the 10 days?
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XfinityVianney
Official Employee
•
1.7K Messages
2 years ago
Hi, @user_2e7f93. Thank you for creating your post. Can you provide a bit more context regarding this matter? Are you asking how long a Xfinity store will hold a device you have set for pick up?
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user_2e7f93
Visitor
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3 Messages
2 years ago
Hello... Yes I Am. I Placed an online order for internet service and to pick up at store location.
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user_2e7f93
Visitor
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3 Messages
2 years ago
Ok Great.. Yes I'll Be In Tomorrow To Pick up my Equipment.. Thank You For Your Help. Very Appreciated.
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