Question
Can you please help me lower my bill? I am a current customer and there does not appear to be any "deals" available for current customers.
Answer
***Created by our Community Users***
Regarding promotional discounted offers, Comcast offers what they call "Promo Pricing" for the first 6 months, 1 year, or 2 years for new customers depending upon the offer. Most of the time these promotions require a minimum term agreement of 1 or 2 years. After the promo pricing period is over, the price does go to their "everyday pricing" or regular rate. This works similar to most cell phone providers or other companies trying to entice new customers to switch to their services.
Unfortunately, there is usually little chance of getting one of those exact same discounts again once the promo pricing period is over. This can be because of your customer status (existing vs. new) or the previous discount/package is no longer available. However, if you add, remove, or modify your services you can make yourself eligible for new promo pricing.
You can always see what packages and pricing are available to you in your area by going here: https://www.xfinity.com/learn/offers
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