Every single time I sign in, the website is extremely slow or useless, and yes, I already checked my internet speed and other websites, this is the only website that is very very slow and this is a recurring problem, it happens all the time not just once. Every time I get the message "We are having

I dread anytime I have an issue with Xfinity billing and have to actually use the site, it is unbelievably slow. You're the most expensive ISP in my area, with the worst customer service, and the slowest website I believe is possible. My natural gas website is exponentially faster than yours, my CIT

Your website is a quarter of the speed of 99% of the web. I am a web developer and can 100% confirm it is on your end. I will be looking for another service since Xfinity/Comcast isn't agile or customer forward. Thanks.

Is xfinity ever going to fix their slow website that doesn't work half of the time? I can't even pay my bill. For an ISP, the website really [Edited: "Profanity"]. I used the chat bot to pay it I think. Says I'll get a confirmation message in my email. Haven't received one yet.

I have three and a half minute video of trying to log into Xfinity. It takes you through two factors authentication and then sits a spins for a full 40 seconds then says it has problem - "try again". After hitting that twice it logs you out and you do two factor authentication, again. This went on f

Why is your website always so painfully slow to access your account. It’s ridiculous. Today, I gave up adding HBO after multiple messages saying “sorry try later” I gave up and added it via my remote. Now again, I am trying to view channel lineups and same slow performance which is the norm. Invest

The xfinity site has always been bad but is getting worst and worst. I cant even make a simple payment. The website is super slow. I click to make a payment and the window just stay blank. I never have any issues with otehr sites but always, always have an issue with xfinity site. You really need to

Xfinity.com website is either so slow that I just give up waiting on it or it doesn't work at all. I tried multiple times and it just show a message that says error, bad website. How does a internet provider have such a bad and slow website? Comcast needs to get it together.

Xfinity's website is very very slow, the slowest out of all the websites I visit. There's also design / layout issue with confusion between the different services - mobile, internet, tv, etc. Please fix. It's not a browser issue, or cache, or other things you may want to side track. It's the website

Once again I have the painful experience of making a change on the Xfinity website. How is it that one of the biggest, if not they biggest, ISPs in the US cannot execute a speedy website. Every page refresh takes 20 seconds or more. And when I finally get to the page I need, it's completely blank an

The new website is awful; it's sluggish, and I'm unable to pay my bill as it keeps timing out. This isn't the initial occurrence. With a multi-billion dollar company, why can't they manage to create a decent website? I tried both Edge and Chrome with no success.

I got to xfinity.com to look over my bill and account - any category I select that is not "Shop" is utterly slow and usually ends in an error. But I can view what you have to sell me without an issue... I really hope Xfinity goes under and a real company can step and actually provide us with a good

I mean, after the redesign a few years ago, maybe we could forgive all the initial issues that happened... but it has been several YEARS now, and the website is still terrible!!! Poor navigation. Extremely terribly slow load times on every single click (10-60 seconds, and I have a really high speed

just keeps spinning on manage plan or see billing

On my PC this is frustrating and slow. Is it to discourage users from using the PC ?

Hey Xfinity, I know I'm not the only one to write this to you. I'm going to write this very detailed in the hopes I don't get a generic and scripted response that tries to pin the mistake on the user. The website AND app are constantly stuck in a never-ending loop of signing on and verifying. I've t

We recently switched to X1 and are super frustrated, as many others are, with the slow response to the remote, slow DVR, slow channel switching, etc. Based on other comments in the forum, there appears to be no fix. We already changed the box once, but it’s getting progressively worse

Every time I am forced to use the Xfinity website, I get so frustrated I just want to scream. It takes FOREVER for pages to load. For an INTERNET COMPANY with over 32 MILLION CUSTOMERS, you have the absolute worst and slowest website I have every visited. I have never seen a website load slower, eve

i need to make the payment for the website i have about a year with you guys and your website [Edited: "Language"]...!!! i have 1 hour on clock trying to make the payment and it doesnt work every single time i click to make a payment i just get a white tab nothing else your site [Edited: "Language"]

I am trying to see my billing statements and look at available plans to potentially upgrade to. The website took 15 minutes to try to load the information and then just gave up. This has been my consistent experience with your website, which is ironic considering that you are an internet service pro