Why is your website so bad?

You're an internet company, this is insane. Your website should work smoothly every time, on every browser. There is absolutely no excuse for it.

Anyway, here are my issues:

• Cannot access my bill from my email. I click "View bill" and login (which only works like 50% of the time), and if I'm lucky enough to login get an error that reads "We're having some trouble connecting to My Account." There is an option to Try Again, which I click, and it doesn't work, again.
• I'll log me out randomly, all the time, and I'll have to login again and verify again.
• When I attempt to navigate to payments, I get "Access Denied." I looked for solutions to this on the forums and found threads over a year old of other people having the same issue. How has this not been fixed in over a year? It's mind-blowing.
• I cannot access my bill, which I no longer receive in the mail, and I cannot change my settings to start receiving it in the mail again because of the above issues. I would like to do this at this point so I can see what I'm being charged and why.
• I cannot update my payment method, autopay timing, or anything else related to payments online. I'll probably have to call in to address this nonsense.

Please fix your website and credit my account.