Xfinity Community Forum

Why is your website so bad?

You're an internet company, this is insane. Your website should work smoothly every time, on every browser. There is absolutely no excuse for it. Anyway, here are my issues: Cannot access my bill from my email. I click "View bill" and login (which only works like 50% of the time), and if I'm luck

6.8K

43

U

Why is your website so bad?

You're an internet company, this is insane. Your website should work smoothly every time, on every browser. There is absolutely no excuse for it. Anyway, here are my issues: Cannot access my bill from my email. I click "View bill" and login (which only works like 50% of the time), and if I'm luck

This is my experience exactly. The website is unusable. The AI assistant on the app is useless. They have a monopoly so they can do - or not do - whatever they want and it shows.

U

Why is your website so bad?

You're an internet company, this is insane. Your website should work smoothly every time, on every browser. There is absolutely no excuse for it. Anyway, here are my issues: Cannot access my bill from my email. I click "View bill" and login (which only works like 50% of the time), and if I'm luck

6.8K

43

U

Why is your website so slow?

The xfinity site has always been bad but is getting worst and worst. I cant even make a simple payment. The website is super slow. I click to make a payment and the window just stay blank. I never have any issues with otehr sites but always, always have an issue with xfinity site. You really need to

9.9K

63

U

Why is your website so slow?

The xfinity site has always been bad but is getting worst and worst. I cant even make a simple payment. The website is super slow. I click to make a payment and the window just stay blank. I never have any issues with otehr sites but always, always have an issue with xfinity site. You really need to

The Xfinity website is unusable. It takes forever for pages to load, constantly makes you log back in, and constantly says it's having a problem accessing your account. Absolutely awful. I can't wait until Fidium Fiber is in my area and I can finally

U

Why is your website so slow?

The xfinity site has always been bad but is getting worst and worst. I cant even make a simple payment. The website is super slow. I click to make a payment and the window just stay blank. I never have any issues with otehr sites but always, always have an issue with xfinity site. You really need to

9.9K

63

Xfinity Stream app 4K missing

Most streaming devices fully support 4K, but the Xfinity Stream app doesn’t deliver 4K content. Why not?

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