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Sunday, June 30th, 2024 4:27 AM

Xfinity Website is unreasonably slow

I plan on switching my service because of this, any update you need to make to your account takes longer than 10 minutes, I dont want to spend an evening waiting for a page to load.

Comcast needs to make this a priority and fix the website.

Expert

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106.3K Messages

3 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Expert

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30.9K Messages

3 months ago

@shbpdx 

I plan on switching my service because of this, any update you need to make to your account takes longer than 10 minutes, I dont want to spend an evening waiting for a page to load.

Comcast needs to make this a priority and fix the website.

You need to have all cookies enabled for the website once you log in.

Official Employee

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1.2K Messages

3 months ago

 

shbpdx Good morning! Thank you for taking the time to reach out to our Community Forums Team. I can see how the lag would be frustrating. Have you had a chance to try the suggestion made by @Again with your cookies?  

 

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