Why is the xfinity website still SO BAD, and SO SLOW... after all these years!!

I mean, after the redesign a few years ago, maybe we could forgive all the initial issues that happened... but it has been several YEARS now, and the website is still terrible!!! Poor navigation.
Extremely terribly slow load times on every single click (10-60 seconds, and I have a really high speed connection).
Confusing tree logic. And it still refers back to the old website years later (oh, and go to one of those legacy pages, and then click back to the general Xfinity logo and it logs you out-- how nice!).
Lastly, it always focuses on selling, selling, selling... for existing customers... instead of service/customer support/issue resolution/configuration of services.

[Edited: Inflammatory]

Some examples:
TV: I log in - click on "TV & Streaming" - can I get to my DVR quickly to record the upcoming football game - NO!

Voicemail:  I log in - click on "Home Phone" - Can I get to my Voicemail on the 1st screen  -- NO!  But I try that "Xfinity Connect" to "Manage your service from anywhere" - and I get email (even though I started with "Home Phone".  Oh yeah there is Voice to the right nav - helpful (not obvious)...  But then I click on My Xfinity in the upper left corner, and I'm logged out. Nice!

Seriously - I don't want a response trying to "fix" this. I just want the website team to hear this feedback and realize they need to do better.  We as customers are tired of this junk.