Here is a copy of an email scam I received -- 06/20/2022 -- I called Xfinity customer service and had them check my billing. And I tried to see if Xfinity wanted any of this false information.  Xfinity was totally not interested.  So, you are on your own.  Check and double check any

I received a call yesterday about updating my router from someone identifying themselves as being from Xfinity . I was walking out the door so I asked them to call me back today. They did and said that they had been trying to send security updates to my router that were not going through. He had me

I received a call from someone posing as Comcast asking to help update my router. They were trying to gain access my computer by having me install ultraviewer so they could connect remotely. Watch out for this scam! Comcast, you should proactively warn your customers about such scams.

I got this email today. It looks like a scam.     --------- Original Message --------- Subject: ⚠️ Please review the following information for accuracy:From: "XFINITY Connect" Date: 7/14/20 3:56 amTo: X10-07-20                           ⚠️

Scam call to update router I received a call today about updating my router from someone identifying themselves as being from Comcast/Xfinity . They said that they had been trying to send security updates to my router that were not going through and asked if I had reset my router lately. 

I just received a call from [Edited: "Personal Information"] and was told there was possible wifi theft detected on my account and I should download anydesk.com so that software could be installed to prevent it. The scammers sent me what looked like a legitimate security code from Xfinity as proof

I've received several message that look like scams to me. They are from [Edited: "Personal Information"], and the Topic says "Please update your mailbox for better email functionality." Then in the message there is a place to click. I'm suspicious, why would I need to update?

So it’s been a year or two but I just recieved a call claiming to be from Comcast Xfinity from [Edited: "Personal Information"] saying my router failed to update and wanting to know if I made any changes.   So I won’t get into where I work but this is a scam trying to get you to co

Received email with attachment that indicates account past due. Haven't opened.  I think it's a scam. Do you want to take any action or should I just delete?

I received the following email. Along with this, I can't access my email on my phone but can on my computer. Is this a scam and how do I unblock my email? ---------- Original Message ---------- From: メfinity Service <[Edited: "Email Address"]> To: "support@xfinitymobile.com" <support@xfi

I received a call a few minutes ago from a male with a heavy foreign accent claiming to be a technician calling from "Xfinity Comcast" about my account and my modem. There's nothing wrong with my account and modem, and before I could hang up, the call disconnected and the person did not call back. I

I have a notification in my email about an update needed by today and am wondering if it is legitimate or a scam. PLEASE HELP!!!!!!

Who should I report fraudulent/scam emails received with the Xfinity branding on them? For the past several months I have received spam emails requesting money to prevent a downgrade of services. Below is the content of an example of the scam email:  From: XFlN‌ITY SERVICE <[Edited:

I just got a the same call. Someon claiming to be Xfinity saying they were having trouble updating my modem.  Coincidentally, I changed the admin password on the modem yesterday.  As soon as I questioned if they were really Xfinity they hung up on me.  If you haven't changed your mod

I've been scammed by a "3rd party billing" Checked with xfinity to see if they deal with 3rd arty payers and they told me they did and the company TALKPOINT MEDIA was a legit company they work with. After the payments from Talkpoint were returned, Xfinity tells me nope we don't work with 3rd parties

xfinity is a scam, i just wanted to lower my bill. been a customer for 10 years and was scammed by them trying to sell me a watch for 18.20 a month for 24 month equaling the 299 watch to be 436. I am disappointed

I have been an XM customer for several years now. I had two lines with iPhone 12 Pros. I received a trade-in offer of $700 applied over 2 years toward a phone upgrade. I took the upgrade offer and mailed in both phones. The first phone was shipped, received, accepted and is being credited toward my

I received multiple scam calls from number [Edited: "Invalid Phone Number"] claiming to be xfinity. Has xfinity had a data breech? The scam caller is claiming to offer a promotion where a user would pay for 18 months upfront to the scammer.

Same thing here with the "free" phone scam. Don't fall for it. I'm still stuck with this situation since Oct. 2024. No one seems to be able to help but they are very quick at getting my money monthly.

Quick question -- I was trying to use the xfinity live chat to solve an issue with account activation, and rather than solving my problem, the representative attempted to run what appeared to be a social security scam on me. Can anything be done about this? Thanks.