New Poster
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2 Messages
Scam call for security update on my router. (possible data leak)
I received a call from "xfinity" from an unknown number this morning asking me to do a security update on my router. tried getting my to donwload ultraviewerPC (dead scam giveaway right there) but what I find troubling is that when I asked him to confirm he was comcast, he gave me my billing email, address and the last 4 digits of the card on file so me thinks there has been some kind of data leak.
Id change every security detail you can folks as this is extremely troubling.
XfinityThomasB
Official Employee
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2K Messages
2 days ago
KimNEric
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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