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Alert to Scam

Here is a copy of an email scam I received -- 06/20/2022 -- I called Xfinity customer service and had them check my billing. And I tried to see if Xfinity wanted any of this false information. Xfinity was totally not interested. So, you are on your own. Check and double check any emails your get fro

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Scam call to update router

I received a call yesterday about updating my router from someone identifying themselves as being from Xfinity . I was walking out the door so I asked them to call me back today. They did and said that they had been trying to send security updates to my router that were not going through. He had me

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8.7K

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Router update scam

I received a call from someone posing as Comcast asking to help update my router. They were trying to gain access my computer by having me install ultraviewer so they could connect remotely. Watch out for this scam! Comcast, you should proactively warn your customers about such scams.

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1.7K

4

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scam

I got this email today. It looks like a scam. --------- Original Message --------- Subject: ⚠️ Please review the following information for accuracy: From: "XFINITY Connect" Date: 7/14/20 3:56 am To: X10-07-20 ⚠️ Update Account Information Hello Dear Customer, We are having some trouble connecting to

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3.4K

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Scam Call to Update Router

Scam call to update router I received a call today about updating my router from someone identifying themselves as being from Comcast/Xfinity . They said that they had been trying to send security updates to my router that were not going through and asked if I had reset my router lately. My caller I

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189

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scam

I just received a call from [Edited: "Personal Information"] and was told there was possible wifi theft detected on my account and I should download anydesk.com so that software could be installed to prevent it. The scammers sent me what looked like a legitimate security code from Xfinity as proof o

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353

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scam

I've received several message that look like scams to me. They are from [Edited: "Personal Information"], and the Topic says "Please update your mailbox for better email functionality." Then in the message there is a place to click. I'm suspicious, why would I need to update?

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250

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Router update scam ongoing

So it’s been a year or two but I just recieved a call claiming to be from Comcast Xfinity from [Edited: "Personal Information"] saying my router failed to update and wanting to know if I made any changes. So I won’t get into where I work but this is a scam trying to get you to confirm information th

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101

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Update payment

Received email telling me to update payment from Xfinity. Is this a scam?

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Scam call for security update on my router. (possible data leak)

I received a call from "xfinity" from an unknown number this morning asking me to do a security update on my router. tried getting my to donwload ultraviewerPC (dead scam giveaway right there) but what I find troubling is that when I asked him to confirm he was comcast, he gave me my billing email,

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26

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Scam

Received email with attachment that indicates account past due. Haven't opened. I think it's a scam. Do you want to take any action or should I just delete?

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400

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Warning: Scam...

.. from loandepot. I don't usually click on links, and I'm glad I didn't. I did click on email, and it was from Xfinity Services --> [Edited: "possible malicious email"]. They copied Xfinity's page that said, "Update a payment to avoid service interruption on the account..." and all the information

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scam or not

I received the following email. Along with this, I can't access my email on my phone but can on my computer. Is this a scam and how do I unblock my email? ---------- Original Message ----------From: メfinity Service To: "support@xfinitymobile.com" Date: 04/08/2025 10:35 AM EDTSubject: ✅Important Upda

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257

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Xfinity modem update scam phone call

I received a call a few minutes ago from a male with a heavy foreign accent claiming to be a technician calling from "Xfinity Comcast" about my account and my modem. There's nothing wrong with my account and modem, and before I could hang up, the call disconnected and the person did not call back. I

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Scam?

3 days in a row now I’ve gotten a call from a 771 number, I answered once and it immediately hung up. The second time they called I missed it and called back and it said it was Comcast. Is this a real call or a scam call?

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information regarding an email update

I have a notification in my email about an update needed by today and am wondering if it is legitimate or a scam. PLEASE HELP!!!!!!

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811

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Email Scams

Who should I report fraudulent/scam emails received with the Xfinity branding on them? For the past several months I have received spam emails requesting money to prevent a downgrade of services. Below is the content of an example of the scam email: From: XFlN‌ITY SERVICE Subject: Ma︊ke a on︊e-ti

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433

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scam email

Received 2 emails from Comcast Pertaining to closing old versions of mailbox. Is this a scam?

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modem update scam

I just got a the same call. Someon claiming to be Xfinity saying they were having trouble updating my modem. Coincidentally, I changed the admin password on the modem yesterday. As soon as I questioned if they were really Xfinity they hung up on me. If you haven't changed your modem password I sugge

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Scam emails

Is there a place I can submit possible scam emails to for verification?

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