Here is a copy of an email scam I received -- 06/20/2022 -- I called Xfinity customer service and had them check my billing. And I tried to see if Xfinity wanted any of this false information.  Xfinity was totally not interested.  So, you are on your own.  Check and double check any

I received a call yesterday about updating my router from someone identifying themselves as being from Xfinity . I was walking out the door so I asked them to call me back today. They did and said that they had been trying to send security updates to my router that were not going through. He had me

I received a call from someone posing as Comcast asking to help update my router. They were trying to gain access my computer by having me install ultraviewer so they could connect remotely. Watch out for this scam! Comcast, you should proactively warn your customers about such scams.

I got this email today. It looks like a scam.     --------- Original Message --------- Subject: ⚠️ Please review the following information for accuracy:From: "XFINITY Connect" Date: 7/14/20 3:56 amTo: X10-07-20                           ⚠️

Scam call to update router I received a call today about updating my router from someone identifying themselves as being from Comcast/Xfinity . They said that they had been trying to send security updates to my router that were not going through and asked if I had reset my router lately. 

I just received a call from [Edited: "Personal Information"] and was told there was possible wifi theft detected on my account and I should download anydesk.com so that software could be installed to prevent it. The scammers sent me what looked like a legitimate security code from Xfinity as proof

So it’s been a year or two but I just recieved a call claiming to be from Comcast Xfinity from [Edited: "Personal Information"] saying my router failed to update and wanting to know if I made any changes.   So I won’t get into where I work but this is a scam trying to get you to co

I received a call a few minutes ago from a male with a heavy foreign accent claiming to be a technician calling from "Xfinity Comcast" about my account and my modem. There's nothing wrong with my account and modem, and before I could hang up, the call disconnected and the person did not call back. I

Received email with attachment that indicates account past due. Haven't opened.  I think it's a scam. Do you want to take any action or should I just delete?

I just got a the same call. Someon claiming to be Xfinity saying they were having trouble updating my modem.  Coincidentally, I changed the admin password on the modem yesterday.  As soon as I questioned if they were really Xfinity they hung up on me.  If you haven't changed your mod

Quick question -- I was trying to use the xfinity live chat to solve an issue with account activation, and rather than solving my problem, the representative attempted to run what appeared to be a social security scam on me. Can anything be done about this? Thanks.

I have been an XM customer for several years now. I had two lines with iPhone 12 Pros. I received a trade-in offer of $700 applied over 2 years toward a phone upgrade. I took the upgrade offer and mailed in both phones. The first phone was shipped, received, accepted and is being credited toward my

In 97225. No Internet for 9 days! No update on site. No update in app. No update on the phone. MAKE COMCAST A UTILITY SO THEY HAVE TO SUPPORT THEIR CLIENTS FAIRLY!!

Recieved an email. Header was Comcast 7463. The email identified me as the sender. How is this possible ?Then a couple of days ago my wife received a phone call from a person stating to be a comcast employee and that the security updates sent by comcast for my router were not uploading. That I neede

Xfinity called me saying I would save money by switching to their new plan. Ever since I’ve paid an extra 50-80 dollars per month. I was scammed and have become so stressed I can’t afford this! And for what?! I haven’t wanted or streamed anymore than I did before.

I just got a call from a person claiming to be from Comcast and that my router needs to updated to 5G. (5G is for cell phones which was weird)   The caller was not from the US and claimed that he work at a Comcast call center in the Philippines.  (That seems weird too.)   T

I just got a call from someone claiming to be with Comcast Xfinity saying they that there were pending updates to my router that needed to be installed. Seemed strange to me so I asked her to confirm my account which she did. As I was verifying it she hung up. Is was the correct account number so ei

This number was on Google for Xfinity support. It is a scam! They knew my address, phone etc. They changed my Xfinity password and allowed me to place an order for added services. I stopped them on my credit card. The number was [Edited: "Personal Information"]. Check it out Xfinity!

I just got a call from someone who claimed to be an Xfinity Internet Tech Support and tried to use the Ultranet website to gain access to one of my computers. They claimed my router needed to be updated and my upload speeds were too high! Everyone beware of such scams. They had my first name