xfinity says use their speed test but it's all over the place. Like why would you test speed from puma Arizona to New Mexico? It's not accurate I don't think. If my pc is pinging off Arizona or whatever then maybe something needs fixing. Maybe once again xfinity can't handle the traffic from so many

Whenever I try speed test with Xfinity it comes up with "oops something went wrong "

My Internet is so slow I can't connect to run a speed test

Why do I constantly get speed tests of 300-400 Mbps wired to my PC when my contract is for more?

What's the best way to check internet speed at the gateway? If I understand correctly, xfinity speed test measures speed to the device. On my xfinity app, the Internet Health/Check your Speeds seems to be non-functional. (Not sure if this is because I have the gateway in bridge mode. Doesn't seem li

What happened to The Speed to gateway test in The Xfinity app?

There is discrepancy when testing speeds. Using xfinity test or Oakla I get 30-35 maps consistently. Using Mlab I get 190-200 mbs which is supossibly what I am paying for. Verizon gives me the same as Mlab, and if use fast.com I get 80-90 mbps. A 10 to 15 percent is perhaps expected but 6 times lowe

Why was the option to test the speed to your gateway removed? It feels like Xfinity is trying to hide the tools used by power users to manage their own network. There is another post by a different user a few months ago with the same observation and a copy paste from the FAQ's was posted in response

I have the gig of internet. At least that's how it was sold to me. I run a speed test, it shows I have 49 upload speed and 49 download speed. I haven't even used said internet much due to it being near unusable. Let me know of a solution or I will cancel

When I try and run diagnostics, it says no outages found all my devices are connected strongly, but it will not give me a speed test. The arrow reads “ something went wrong gateway, speed test isn’t available. Please try again” it’s been like this for a month

There used to be a tile in the app offering this, but now it has gone. One tech says it's due to changing modem, other tech says that's not true. Anyone know how to do it? And don't say How to test Speed to Gateway Sign in to the Xfinity app with your Xfinity ID and password. Select WiFi from the bo

If any of you have noticed that the speed test to your gateway no longer works, check you firewall security settings. If it is set to High, test will fail. If you switch to Medium security tests work.

After checking for outages. The speed test won't complete

Unplanned Xfinity outage today lasted about 1 hr, now my download speeds are 457 at the highest yet I'm paying for the 1000 speed !!!!!

Yes every time I run the test in Xfinity Mobile....my speed is good but it always say it's unable to test my devices. Anybody know how to fix this?

Both 2.4 ghz and 5 ghz used to run the speed test from xfinity or others at close to gigabit speed for downloads. Now 2.4 ghz is 49mb download and 5 ghz is 300mb download. I have restarted the modem. No change. Should I get a replacement modem? I have Model: TG4482A

I was sold the Gigabit x2 plan from the Gigabit Plus. X2 is supposed to be up to 2000mbps from the 1200 with plus. Why does the troubleshooting speed check in the xfinity app still say my plan is 1200mbps and I am getting no better download speeds than with Plus? Also, once this was done, streaming

Received an email on Oct. 25, 2022, stating my internet speed raised from up to 600 mbps to up to 800 mbps. I have restarted the modem several times, tried to chat with the auto thing and keep using the xfinity speed test and it's not even close to my old speed let alone the supposed new speed. Why