Whenever I try speed test with Xfinity it comes up with "oops something went wrong "

xfinity says use their speed test but it's all over the place. Like why would you test speed from puma Arizona to New Mexico? It's not accurate I don't think. If my pc is pinging off Arizona or whatever then maybe something needs fixing. Maybe once again xfinity can't handle the traffic from so many

What happened to The Speed to gateway test in The Xfinity app?

What's the best way to check internet speed at the gateway? If I understand correctly, xfinity speed test measures speed to the device. On my xfinity app, the Internet Health/Check your Speeds seems to be non-functional. (Not sure if this is because I have the gateway in bridge mode. Doesn't seem li

If any of you have noticed that the speed test to your gateway no longer works, check you firewall security settings. If it is set to High, test will fail. If you switch to Medium security tests work.

Xfinity speed test won't run but used to a couple days ago. Clicking on start or the settings gear does nothing. But clicking on the More About Speed links on the left side of the screen do work. Any ideas how to get this working again? Thanks

There is discrepancy when testing speeds. Using xfinity test or Oakla I get 30-35 maps consistently. Using Mlab I get 190-200 mbs which is supossibly what I am paying for. Verizon gives me the same as Mlab, and if use fast.com I get 80-90 mbps. A 10 to 15 percent is perhaps expected but 6 times lowe

When I try and run diagnostics, it says no outages found all my devices are connected strongly, but it will not give me a speed test. The arrow reads “ something went wrong gateway, speed test isn’t available. Please try again” it’s been like this for a month

Why do I constantly get speed tests of 300-400 Mbps wired to my PC when my contract is for more?

Both 2.4 ghz and 5 ghz used to run the speed test from xfinity or others at close to gigabit speed for downloads. Now 2.4 ghz is 49mb download and 5 ghz is 300mb download. I have restarted the modem. No change. Should I get a replacement modem? I have Model: TG4482A

Why was the option to test the speed to your gateway removed? It feels like Xfinity is trying to hide the tools used by power users to manage their own network. There is another post by a different user a few months ago with the same observation and a copy paste from the FAQ's was posted in response

After checking for outages. The speed test won't complete

Hi. I am having and issue where the tx pixelates / freezes. This seems to only happen on a few channels 841, 842, 843. I contacted Comcast last week and was told the channels themselves were having issues and the network team would fix it. It has been good now for a week, but is back now. Whats weir

I am getting about 30% of my plan speed when running the speed test from the Xfinity mobile app. I have gigabit Ethernet and a tech just came out to my house and told me these speeds are “average”. If that’s the case why am I paying for 1300?

I have the gig of internet. At least that's how it was sold to me. I run a speed test, it shows I have 49 upload speed and 49 download speed. I haven't even used said internet much due to it being near unusable. Let me know of a solution or I will cancel

My Xfinity Internet plan is currently supposed to be 400 Mpbs. That's overkill for us and I'm looking to downgrade, but first I want to see what we're really getting. I tried four different sites and they vary widely, from 75 Mbps to 250 Mbps. And they're all fairly consistent within themselves when

I'm pretty sure the path to testing one's download speed at the Gateway lies through the Xfinity App, but that app doesn't do anything with a Gateway in Bridge Mode. I know in the Gateway admin there is simple button to enable or disable bridge mode, but when I installed this thing originally, I rec

Whenever I do a speed test with the app--which is supposed to be testing between the head end and my modem without Internet latency--it reports that I'm getting 25-35% of what I'm paying for. Whenever I use other speed tests on the internet they report between 75% to 105% of my rated service (400 Mb

Is everyone else getting a blank page when trying to access the online Xfinity Speed Test? https://speedtest.xfinity.com/ Totally blank for me. I'm using the Google browser