Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 3-month-old dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
EG
Expert
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108K Messages
4 months ago
The concern is not "E-mail" help related......... Topic moved here to the proper help section for assistance.
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XfinityWilliam
Official Employee
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1K Messages
4 months ago
Hello user_f8684e. How much speed are you rated for? Also, factors such as a VPN can contribute to slower speeds.
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user_c79bha
1 Message
1 month ago
I am rated 1 gig and repeatedly get in the low 300's. No VPN
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EG
Expert
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108K Messages
1 month ago
@user_c79bha
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 3-month-old dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
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