user_wdkpuj Thank you for taking the time to reach out to us here on our Xfinity Forums. Have you already tried to uninstall and reinstall the app? Are you currently trying to use the troubleshooting feature in the Xfinity app? The more details you can provide us, the better we will be able to assist.
Disregard. It's now working properly. Appreciate the help. No idea why it stopped working for 2 weeks and no idea why its working again all of a sudden. But happy none the less
user_wdkpuj Awesome! We appreciate the update and I'm thrilled it's working for you now. There may have been an update pushed that resolved the speed to gateway test. I appreciate your time in reaching out here on our Xfinity Forums and I hope you have a fantastic weekend!
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XfinityBillie
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EG
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Topic now closed.
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