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Monday, June 24th, 2024 6:18 PM

2.4 ghz slow speed test

Both 2.4 ghz and 5 ghz used to run the speed test from xfinity or others at close to gigabit speed for downloads.   Now 2.4 ghz is 49mb download and 5 ghz is 300mb download.    I have restarted the modem.    No change.

Should I get a replacement modem?    I have Model: TG4482A

Retired Employee

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729 Messages

5 months ago

 

user_grfy61 Have you done any wired tests to see if the connetion has been affected there too? 

 

2 Messages

wired was ok.   i ended up getting a new modem.

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