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Wifi calling
We have a xfinity gateway downstairs and a xfinity pod in the main floor hall way. We use wifi calling for our cell phones and every time we walk passed the the pod in the hallway the calls are dropped. The call can be redialed on either side of the pod with no problem. it only seems to happen when
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Your Home Network
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wifi calling dropouts
Frequently during WiFi calling the party we are talking with can no longer hear us. We can hear them however. Sometimes after 20 seconds or so they can hear us again other times they never can hear us again and we need to call them back or they call us back. The call back does not always rectify the
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Network
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WiFi Calling
We are having the same issues on our recently upgraded Arris XB7 gateway as well. I know it is the modem, my family has three different cell phones, an iPhone 13 Pro Max, a Galaxy S23, and a Galaxy S24 and they are all affected. It almost feels like the connection gets timed out and never reestablis
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Your Home Network
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WiFi Calling Not Working
I brought my iPhone Xs Max from AT&T to Xfinity yesterday. New sim installed, Shows LTE, everything else appears to be working, but the WiFi Calling. It’s a loop... I toggle the WiFi calling; enter emergency address, once finished, I go back to check on it and the WiFi calling has been turned/toggle
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Plan
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WiFi calling is NOT reliable
I have been having regular issues with WiFi calling and receiving TEXT Messages on my network. Many times calls are not received when on WiFi calling and inbound TEXT messages do not get through to my phone or my wife's phone. When expecting a text message I can wait and wait but as soon as I turn o
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Your Home Network
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WiFi calling on iPad pro
Is WiFi calling available? I do not see how to turn this on.
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Plan
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WiFi Calling and TEXT Messaging ISSUES.
I have been having regular issues with WiFi calling and receiving TEXT Messages on my network. Many times calls are not received when on WiFi calling and inbound TEXT messages do not get through to my phone or my wife's phone. When expecting a text message I can wait and wait but as soon as I turn o
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Your Home Network
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wifi calling on Iphone
In the past 2 months my WIFI calling capabilities have diminished. Calls drop frequently and other calls are interrupted with blank pauses. Need some tech help please. Seems that there are no live people that can be called these days.
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Network
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WIFI calling - such a pain, why?
We use WIFI calling exclusively due to the low carrier signal in our house and have zero issues. Whenever we travel out of country I spend hours on chat trying to get WIFI calling to work. This last 21 day trip was no different. Jumped through a bunch of hoops, resets ect. Chatted with 5 different x
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Plan
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WiFi calling question
I have both cellular and WiFi calling turned on. When I am home my iPhone 14 has started getting a lot of ‘call failed’ messages when I call out and sometimes people call me and my phone never rings. Also in some of these situations when phone doesn’t ring I do not see a missed call in ‘recents’. Wh
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Network
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How to activate wifi calling
The cell service at my home location is very weak. When trying to activate wifi calling, I get a message "To allow Wi-Fi calling on this account, contact Xfinity Mobile". I can't find any way to contact Xfinity Mobile other than perhaps this forum. The AI assistant is of no help. I have an iphone XS
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Devices
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Wifi Calling unstable on Xfi gateway?
Hello, I switched from a motorola modem that i owned to an Xfinity Xfi plan with the xfi gateway. Surprisingly the modem has been really great with speed and coverage for both 5ghz and 2.4ghz in my house. BUT one thing I have noticed was that when I have Wifi Calling enabled on my android phone it w
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Your Home Network
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WiFi calling drops repeatedly
I do not have reliable mobile signal in my home. We recently upgraded the modem/router to the Xfinity xFi 7th generation from my own router. Since the upgrade, we constantly have calls dropped using WiFi calling on 3 different phones with both Verizon and AT&T, so it's clearly not a phone or mobile
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Your Home Network
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WiFi calling
New Xfinity mobile user, WiFi is not even offered on my Samsung Galaxy S20 FE 5G BYOD, if I reinstall my previous Verizon sim, the option pops right up in connections, but change back to xfinity and the option isn't even there
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XB7 Arris Modem Blocking WiFi Calling
The internet is somehow blocking my WiFi calling ability on my iPhone. I typed in the IP address online, logged in, and looked through both the firewall and port forwarding settings. I have found nothing. Please help. Thank You
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Your Home Network
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WiFi calling not working with Android. [Edit]
Tried resetting phone and Xfinity box. Phone works fine off-site, but WiFi calling isn't working, though it used to. A burning smell was noted, but not identified recently. Coincidence? [Edited: "All Caps"]
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Customer Service
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Wifi calling no longer working with "upgraded" modem
I received a new modem the tall white tower from Comcast about a year ago. Since then have not been able to use wifi calling. How can I fix this? Tried calling customer service, but cant get a live person.
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Customer Service
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Cell phone dropping calls with WIFI calling
I have been reading online blogs where MANY people are having dropped calls with WIFI calling on Xfinity mobile. I am having the same problem. I've worked through the issue and have found the problem.....BUT NO SOLUTION. When calling on WIFI the phone will show XM WIFI. Calls go through with no issu
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Accepted Solution
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Unable to activate wifi calling at this time... Samsung S9
I am using a Samsung S9 with Android 10. I used to have working calling over wifi. No more! Attempting to enable it yields, "Unable to activate Wi-Fi Calling at this time. Please try again later." Five agents have tried to help, including "advanced support," which is hardly advanced. I've reset my n
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