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Enabling WiFi calling
So, I came from Verizon Prepaid … overall, the transition wasn’t bad with activating and moving from an older iPhone to the 14. But — I can’t seem to activate WiFi calling… “Sorry, we ran into a problem with your order. Please call Customer Service at 800-922-0204 from a different phone to complete
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Plan
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WiFi calling is NOT reliable
I have been having regular issues with WiFi calling and receiving TEXT Messages on my network. Many times calls are not received when on WiFi calling and inbound TEXT messages do not get through to my phone or my wife's phone. When expecting a text message I can wait and wait but as soon as I turn o
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Your Home Network
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WiFi Calling and TEXT Messaging ISSUES.
I have been having regular issues with WiFi calling and receiving TEXT Messages on my network. Many times calls are not received when on WiFi calling and inbound TEXT messages do not get through to my phone or my wife's phone. When expecting a text message I can wait and wait but as soon as I turn o
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Your Home Network
Wifi cable
I need a tech to relocate the WiFi line from a. Room to the living room there already is a plug to connect the modem to I just need the wife on the roof switched
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Customer Service
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wifi calling dropouts
Frequently during WiFi calling the party we are talking with can no longer hear us. We can hear them however. Sometimes after 20 seconds or so they can hear us again other times they never can hear us again and we need to call them back or they call us back. The call back does not always rectify the
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Network
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WiFi Calling
We are having the same issues on our recently upgraded Arris XB7 gateway as well. I know it is the modem, my family has three different cell phones, an iPhone 13 Pro Max, a Galaxy S23, and a Galaxy S24 and they are all affected. It almost feels like the connection gets timed out and never reestablis
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Your Home Network
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Wifi calling
We have a xfinity gateway downstairs and a xfinity pod in the main floor hall way. We use wifi calling for our cell phones and every time we walk passed the the pod in the hallway the calls are dropped. The call can be redialed on either side of the pod with no problem. it only seems to happen when
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Your Home Network
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WiFi calling question
I have both cellular and WiFi calling turned on. When I am home my iPhone 14 has started getting a lot of ‘call failed’ messages when I call out and sometimes people call me and my phone never rings. Also in some of these situations when phone doesn’t ring I do not see a missed call in ‘recents’. Wh
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Network
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WiFi Calls Drop Immediately Upon Connection
I'm having a problem with my Xfinity Samsung S-22. If I place a call or receive a call on WiFi, it disconnects within about a second or less as soon as it rings once. If I turn off WiFi on the phone, I can make and receive calls okay. If I reboot the phone, it works okay for a while but the problem
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Plan
wifi calling on Iphone
In the past 2 months my WIFI calling capabilities have diminished. Calls drop frequently and other calls are interrupted with blank pauses. Need some tech help please. Seems that there are no live people that can be called these days.
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Network
Xfinity / Verizon wifi calls going to voicemail
Hi team, Accross 2 phones (Mine and my wife) we are unable to receive wifi calls at home. Calls to the phone simply go to voicemail. Also concurrent with the issue, my personal model shows as "Not activated" even after activating multiple times. I am able to surf the internet but not receive wifi ca
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Customer Service
WiFi calling not working with Android. [Edit]
Tried resetting phone and Xfinity box. Phone works fine off-site, but WiFi calling isn't working, though it used to. A burning smell was noted, but not identified recently. Coincidence? [Edited: "All Caps"]
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Customer Service
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WiFi calling on iPad pro
Is WiFi calling available? I do not see how to turn this on.
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Plan
WIFI Calling NOT WORKING
I have missed emergency calls several times, missed texts and missing work calls. I blamed Verizon and then sent me a brand new iphone, not thinking it was Xfinity wifi causing the issues. The problem affects both incoming and outgoing calls and texts messages intermittently. Iphone 16 Pro Max I hav
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Customer Service
Calling y’all
I’ve been trying to reach someone by phone ALL morning. I am new to Xfinity mobile. I ordered a phone to come In the mail but it’s coming too late. can I pick it up locally today? My old phone gets turned off today and I have tried to call fed ex and you all.
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Customer Service
Accepted Solution
no wifi
My wifi went down last night. Cable tv is fine. I did all the troubleshooting steps, unplugged power, cable, etc. Please help!
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Your Home Network
How to activate wifi calling
The cell service at my home location is very weak. When trying to activate wifi calling, I get a message "To allow Wi-Fi calling on this account, contact Xfinity Mobile". I can't find any way to contact Xfinity Mobile other than perhaps this forum. The AI assistant is of no help. I have an iphone XS
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Devices
Phone won't connect to wifi calling
only have 1 bar service at my home. Very strong wifi signal throughout house (Xfinity router). Phone (iphone 13, up to date) will not connect to "wifi calling". The 1 bar frequently drops calls or won't permit calls at all
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Network
Accepted Solution
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Apps not working in WiFi
Yesterday, we had a power outage for a couple hours. After the power came back on, I've had an issue with WiFi. I can use chrome to call up websites but none of the other apps that have a network connection are working (e.g. Facebook, Play store) I use my own modem/router. I tried disconnect then re
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Your Home Network