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How do I report a large tree that has fallen and is laying on the main Xfinity cable (not the service to my house, but the MAIN cable)?
A large tree behind our home has fallen and is laying (resting) on the main Xfinity line and is pulling the main cable downward. The weight of the fallen tree has also shifted one of the utility poles holding up the cable. I need to report the issue and have someone come assess the issue. The cable
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Customer Service
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port fowarding not open the port
I have port forwarded many times in the past, For some reason it will not open the port on my computer It is the Minecraft port 25565. I have reinstalled the app Disabled security, disabled firewall, Re-enabled both after it failed Restarted both my computer and router Deleted and created the port f
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Customer Service
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what is the alarm port on the xb7 modem?
I have the xb7 modem. the technical description says that one port on the back is an "alarm port". What does that mean?
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Your Home Network
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Ethernet port on the back of Xi6-T Box
I have an old windows desktop without WIFI. Started life with windows 7 now windows 10. I want to locate this computer next to the Xi6 box. Is the ethernet port on the back of the box for input or output? Can I connect an ethernet cable to both and reboot all? Thanks in advance
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Your Home Network
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Port Forwarding not opening the port (25565)
I've seen several other users with the same problem but haven't really seen them lead to any kind of resolution. I just moved to a new network and am trying to port forward to host a minecraft server but when I go to check if the port is open it does not work. I have done the same steps on my old ne
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Your Home Network
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How Do the Smaller X-1 Boxes Communicate With the Larger, Main Box
I am curious to how the smaller X-1 tv boxes communicate with the main, larger box. I have one main box and three different tvs connected to X-1 using the smaller Xfinity boxes. Do the smaller boxes get the tv signal from the coax cable hooked to the back of them and get all the other things such as
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X1
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Port Forwarding on the WIfi ROuter
Does anyone have any information about how to performa port forwarding on the WIFI router, it seems no one from xFInity knows how to do that and I urgently need it
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Your Home Network
How do I get Xfinity to bury my permanent cable? The temporary is on HOA and the main cable box is exposing neighbors internet
It's been a 5 weeks of running around with Xfinity - How do I get Xfinity to bury my permanent cable? The temporary is on HOA and the main cable box is exposing neighbors internet. They put a temporary line in - left the main cable box open. We are planning to get 6 inches of snow - I just moved her
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Customer Service
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upgrade main cable box to XG1v4
I would like to upgrade my main cable box to support my 4k tv. currently a x1 customer
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Customer Service
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The Mythic Port 25
Xfinity blocks several ports including port 25, as explained here . I need port 25 unblocked. Apparently that isn't something Xfinity phone support can do. If you are an employee who even knows what port forwarding is and you see this please for the love of god help. Basically same situation as this
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Linksys Atlas MX8500 using the 2.5gbps port on the XB8
So, is the 2.5gbps port on the modem only use to connect a device? I was hoping to fed it to a multigig switch, then go into the linksys while having my PC at 2000mbps. Then having the Linksys connect to that same switch.
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Your Home Network
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Main cable box and Firetv
Why can I not get Xfinity stream on my tv with a main cable box?
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Xfinity Stream App
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ANSWERED: What is Port Triggering and how to set it up on the Xfinity Gateway?
Port triggering is an advanced setting for your wireless gateway that is typically used to improve online gaming and online chat applications. By configuring this setting, your WiFi network will be able to communicate with a designated server, and you will have greater control over what inbound traf
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Internet
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How to Enable the same Port Forwarding on more than one (1) PC
I have two (2) Windows 10 PC's on my LAN that need UDP Ports 5198 & 5199 and TCP Port 5200 Port Forwarded. The Xfinity App/ Manual Setup is only allowing me to configure one PC (DESKTOP-PC1). The following error posts in Red Text when I try to configure the second PC (DESKTOP-PC2): "This port is alr
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Your Home Network
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Is there a HDMI output port on the MXB1 Gateway?
Is there a HDMI output port on the MXB1 Gateway?
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Your Home Network
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can I connect my ethernet cable to any port in the house to access wifi
I work from home and need a hard line ethernet cable to my modem but its downstairs in the kitchen and im upstairs. I have these ethernet ports in each of my room but i wonder can I connect my ethernet cable to any port in the house to access wifi?
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Your Home Network
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What is the point in the Ethernet port on the back of the X1 TV box?
I have the X1 TV box connected with my current xfinity wifi but I want to hardwire the connection to have it stay stable. Even though the network menu says there's an option for wired connection it doesn't register the wired connection whatsoever. I want to know if the ethernet port on the back of t
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X1
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XG1v4-A cable out port
For years I have had the cable out port on my XG1v4-A feeding an old TV in my basement gym. Yesterday the basement TV showed No Signal, so I reset the XG1v4-A upstairs and it started working again. This morning again the basement TV shows No Signal. Did Comcast start blocking the Cable Out port? Wha
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X1
Port Forwarding on the App says "Something went wrong"
Trying to port forward on the app, every time I try it says something went wrong, these settings couldn't be updated please try again later
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Xfinity App
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Technician screw the Internet wire directly to my Main gas line
Hello, how do you rectify this situation? When I first moved into my new home back in September 2023, I called upon a technician to come and install the internet services, he came and ran the cable from outside of my house, where the main gas pipe is there. he screws directly into main pipe and gas
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