Wednesday, February 28th, 2024 8:52 PM

Main cable box and Firetv

Why can I not get Xfinity stream on my tv with a main cable box? 

Problem Solver


533 Messages

3 months ago

Make sure your device is connected to your in-home Xfinity network and not the Xfinity WiFi network or another wireless network by accident.

Restart your device, open the Xfinity Stream app and see if the app recognizes that you're now connected to your in-home network.

Hope that helps!

Official Employee


309 Messages

3 months ago

Good afternoon @user_8kvm64. Can you provide a few more details on your request? Thanks!

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