I get Netflix as part of my Comcast package. So how do I watch Netflix on my computer or cellphone? I don't find a way through the Streaming app to get to Netflix and I can't get in through a Netflix direct app  because they want me to sign up and pay a second fee.

How do I sign into netflix on a computer with my Xfinity account?  I want to browse and view programs and mark things to view later, but I can't sign directly into Netflix.  I found an older post, but the link it references no longer works and just goes back to the Forums Home Page.

I got an updated gateway today. Rented. My understanding is that I can use my Xfinity app to activate this new device to replace my "old" rented modem. The card in the box states to "disconnect any internet equipment currently in use." Should I disconnect/unplug my old modem before using the app? Ho

The pedestal at the end of our driveway has been damaged, and the cable wiring is now exposed to the elements. Currently, we are still receiving service.

For the past 2 weeks, I have been having frequent periods where I experience audio dropouts during meetings and delays while working on remote computers. At similar times my router will log a period of high latency. Between 1 and 3 times per day it also reports that the ISP has disconnected. I have

My landline phone worked fine until yesterday and now has no dial tone. Cannot make or receive calls now. Phone is wired to Xfinity modem. The landline handsets are charged and being on or off the hook doesn’t make a difference. Modem has been restarted multiple times both through the Xfinity app an

I had to upgrade my modem to XB7 to get the 800 mbs internet. I have ultimate tv, voice and internet. Before I set up my new modem the caller ID on tv displayed perfectly. After the new modem it does not display. I have turned everything off and on. I also had a chat and new signals were sent, still

I am not able to receive any type of email from the jotform.com domain. Jotform support are suspicious it's being spam filtered at the Comcast corporate level. Please verify.

After Google Chrome updated today, I can no longer access my Comcast email and my Comcast accounts on my laptop. I am on my phone and have no problems. I had no problem on my laptop from Microsoft Edge but Chrome is my preferred browser where I have everything else i access. I get various error mess

​​This is now day 4. Each day I have either chatted with or spoken directly to a number of different agents who either assure me after much digging that they have fixed the problem and all should start working "within an hour", or "within about two hours", or I am told (eventually, after a new agen

Just this morning, after 10am EDT, Thunderbird can no longer retrieve my email from comcast.net. Attempts fail with: "The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 1 expunged." I found a posting (undated) that said it was necessar

I have been connecting to email from Chromebook for the past few years through home network WIFI - now I can access every other website through this connection - except my email account -- I can access Xfinity home page but cannot log in to my account - keep getting "This site can't be reached" wha

My search function will only return emails dated after January 2023. I can see and access emails in my inbox back to 2017.  While older emails can be scrolled to and opened, they do not appear in the search results.  I see in several forums where email boxes were rebuilt.  This was a

Both my wife and I are unable to download emails via Outlook. Both on Windows and IOS. We get repeated popups of the Enter username and password to server imap.comcast.net.  Outlook error:  Cannot connect to server We can access emails through browser, so we know the username and p

Comcast is blocking document notification emails from Affinity Credit Union. How can I get Comcast to stop blocking these emails to my comcast.net account?

Emails sent from my phone to myself stay in my inbox on both my phone and my laptop, Xfinity.com account. Emails sent from my laptop to myself go immediately to spam on my laptop and do not show up on my phone.  I have tried clearing cache.  I have a filter, on my laptop, that says to sen

Last night I received about 750 spam emails from foreign countries. Most weren’t in English and even had foreign characters. They were all bulk emails. 2 of them had my account information from a hotel chain claiming to have hotel reservations and my points being used. Contact with the hotel chain

Can I set up my email such that messages older than, say, 180 days, are automatically deleted?

I spent hours on the phone yesterday (mostly trying to get a human being on the phone) and spoke with 8 different people because they kept hanging up on me. Is that because Xfinity technical support does ot know what to do?    My outlook appls (four of them) as well as two apple mail a

I can no longer download emails to my PC this morning. Half way through this morning's download, I received the message, "The RETR command did not succeed.  Error retrieving a message.  Mail.comcast.net responded: Message 9 expunged."  So I'm stuck using webmail for now.  What c