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10.0.0.1 not secure?

I went to 10.0.0.1 and inputted admin and password. Now chrome is saying I should reset my passwords. Is this site safe and secure, or should I be worried

Question

267

1

0

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Closed

Email down

I haven't received an email since 9:10 am. Two contacts emailed me since that time, and I have not received the emails. Also, sent mail is not working. Please advise. (I rebooted my modem and router, didn't help.)

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7.7K

32

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Closed

Change language on channel name with Xfinity basic cable

Asking for a friend: she has the "basic" Xfinity cable, just the local stations with a couple of others.  Has the old DTA Remote (see attachment).  Standard definition TV.  When she changes channels, the channel description flashes for a few seconds and the displayed language is Span

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124

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Images in emails not displaying or showing up as a Box with a ? in them

Whenever I open an email with an image, it shows up as an empty box with a "?" in it. Any ideas? Could not find anything in Support or FAQ's

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2.2K

7

0

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Rdk 03036

I keep getting this code on all of my boxes except the main I’ve resetted 4 times ran an system refresh an hard started each one talked to customer service they did the same thing an rebooted it to no avail ..all connections r tight any one can help I’d appreciate it stuck in with the quarantine an

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15.1K

16

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0

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Is my plan a 24-month contract or a No Term Agreement?

Hi, I ordered service at an Xfinity store for a month from now, and I was assured that it's a No Term Agreement plan. Meaning, no Early Termination Fees since we're moving out of the country at some point in the next year. I double-checked under the Legal Agreements and Contracts section in my pr

Question

12.6K

2

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Closed

Where do I report a phishing email?

I just received a phishing email disguised as an Xfinity Security Alert. The address was from aaleem@evenbetterconsulting.com and the Subject was " [ Warning ] :Confirm that you received this email At:10/1/2020 4:07:38 AM ."  The email contained a graphic that looks like the one below.&nb

Question

14.5K

2

0

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WiFi Now Keeps Disconnecting on Second Device

I am using Xfinity Wifi Now Hotspot for internet until I can get another job. I use it on my computer and phone. However, the phone keeps disconnecting from wifi at certain times of the day and night. When I try to reconnect, I get "connection failed" or "Cannot connect to IP." Is this a typical oc

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1.5K

2

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Fox Weather being removed

OK. Yea I have the Choice TV (Basic Channel) plan. First they removed The Weather Channel. Now this. "TV Update: Effective June 25, 2025, WFLD-Fox Weather will no longer beavailable with Xfinity. Fox Weather HD is available on channel 1108 with anX1 Box and Digital Starter, Popular TV, or the Sport

Question

28

1

0

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Closed

how are badges "earned"

I was recently notified I had "earned" my "1st reply badge", but I haven't posted in a long time. How'd that happen? Does this have anything to do with "kudos?" I have none.

Question

5.1K

7

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SB6141 not giving full speed after service change?

I have an SB6141 that I’ve been using forever. It got 400mbps download when I had the 8/500mbps service (which I signed up for in ‘21.) and I knew that was the maximum of the modem, which I was fine with. But I recently switched to 12/200 service instead and I’m only getting 100mbps download, tops.

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243

2

0

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Closed

No download option on Xfinity Stream app.

I am trying to download completed cloud recordings from my X1 DVR to the Xfinity Stream app on my Galaxy phone and Galaxy tablet. There is an article that says there is a download option for recordings. My screen shows NO download option.  The article shows a screenshot with a list of recordi

Question

129

1

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Accepted Solution

Swap current box for a 4k box

If I take my current box into the local Xfinity store to get a 4k box can Imjust walk in or do I need to make an advance arraignment?   And is there a particular bus I should ask for?  I believe my current box is and XG1v3.  I just ordered a new 4k OLED TV that should be delivered

Question

44

2

0

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Closed

0.0dB SNR on OFDM channel, problem?

I recently upgraded from 300 to 800 Mbs, and upgraded to a Docsis 3.1 modem at the same time. When I reboot my modem (MB8611) I start out with a decent connection, but then I get a steady stream of Event Type Codes 4,16,21,22,24 relating to the OFDM channel, and eventually my SNR on that channel dro

Question

781

2

0

Official Solution

Closed

Recording conflict

None of my scheduled recordings recorded, it says conflict

Question

3.8K

3

0

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Listed As Secondary User

I am listed as a secondary user on my account and there isn’t any other users even on it. I can’t do anything I need to do because of this and I don’t know how to solve it.

Question

6.1K

21

Accepted Solution

Closed

XiD-P units not connecting

I just received an upgrade that consisted of a XG1-A box plus 2 XiD-P units. The XG1-A set up fine and appears to be working. The XiD-P units will not connect. The error message says "Sorry, we're having some trouble. Please tighten your cable connection then restart your TV Box, which can often Fix

Question

7.4K

11

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0

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Closed

Can I forward emails from one comcast account to another automatically

My wife and I have separate comcast email addresses, but both are on the same comcast account. Is it possible to have all emails sent to one of the addresses automatically sent to the other address?

Question

2K

1

0

Official Solution

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Xfi Shows Gateway Offline, but WiFi Working Properly

The XFi app usually shows a list of my Pods and what devices are connected to which Pods/Gateway.  Yesterday, the XFi app started displaying: "Your Gateway may be offline", but my WiFi was working properly.  Is there some problem with the XFi app?

Question

22.3K

44

Accepted Solution

Closed

Fox nation subscription not showing new shows

Why can’t I see the new trending shows on my fox nation Xfinity subscription on my tv x box but it shows streaming on my phone?

Question

679

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