Is my plan a 24-month contract or a No Term Agreement?

Hi,

I ordered service at an Xfinity store for a month from now, and I was assured that it's a No Term Agreement plan. Meaning, no Early Termination Fees since we're moving out of the country at some point in the next year. I double-checked under the Legal Agreements and Contracts section in my profile and I didn't see a contract - so far, so good.

I was talking to a chat employee about my start date and I thought I'd ask if I'm under contract or not: surprise surprise - they said I'm under a 24-month contract. Even though I had been assured I am not when signing up in the store.

Is there a way to figure out who is right and who is wrong? Am I under a 24-month contract I never consented to, or was the chat employee wrong and my plan is a "No term agreement" one?

Thank you,

Lazar