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Saturday, August 10th, 2024

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No download option on Xfinity Stream app.

I am trying to download completed cloud recordings from my X1 DVR to the Xfinity Stream app on my Galaxy phone and Galaxy tablet.  There is an article that says there is a download option for recordings. My screen shows NO download option. 

The article shows a screenshot with a list of recordings and a Menu icon (...) next to each video in the list.  Mine shows the recorded videos in a grid with no Menus.  If I long click or short click on a video, it will play but I don't see any download option.  I get the same behavior on both devices.  I've uninstalled and reinstalled with no change. 

Thanks for your help.

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