hello i moved in 2021 into my home in 2022 i was going to move to the city for work but quickly after leaving moved back , i need my bills from january - november of 2022 for my home address

Live streaming not available message says I need to connect to my WiFi but I am already on WiFi.

Everytime I attempt to play COD Vanguard I get packet loss to the point of a disconnect. I will ping fine for awhile and everything will run smoothly, then out of the blue a packet loss and disconnect. I have forwarded ports. I have updated all software and devices. The only game it seems to happen

The Comcast pedastal at the end of my driveway is cracked and open to the elements. I don’t any wires to get broken and would like to get this fixed please. It is impossible to actually talk to a person so hopefully someone here can help.

I have an Xfinity supplied Cisco DPC 3941T, Wireless Gateway, XB3, modem/router combo. I want to buy a backup battery so when the power goes out I can still make phone calls with my old telephone (does not require a power plug/no base, just plug it into the wall port). I searched online and found a

I have a Samsung Smart TV. The Xfinity Stream App will not allow me to watch any On-Demand content. It says, “Sorry, something went wrong” with Error TVAPP-00148. This has been happening for some time. I’ve called and been connected with Advanced Repair and they weren’t successful in fixing this. We

I’ve been fighting connection issues with my PS5 since I signed up with xfinity. I have an XB6 xFi gateway. I’m able to connect to the WiFi, but initially I had trouble connecting to the internet. After setting the DNS to google’s (8.8.8.8 and 8.8.4.4) and assigning it a static IP, I seem to be able

Hello Comcast Support team! id love to get an analysis started to see if I’m eligible for the Gigabit Pro service at my home. Thank you!

Hi - The power company replaced a damaged power pole. The power company work is complete. Is it possible to send someone out to move the cable line to the new pole? Thanks

Moving my father from an apartment to a Memory Care unit. Memory care provides basic cable through an Xfinity DTA - Model MDU HD-uDTA-E. Photo attached. The DTA has 1 HDMI output and 2 coaxial connections one labeled "to TV" the other labelled "to video device or cable modem". There is no plug for a

I am having nothing but problems posting in here.

Last week Comcast was in our area doing some type of infrastructure work and notified us our internet would be up and down throughout the week. The work was completed and now our speeds have improved BUT now my IP address is reporting a location of Sacramento instead of the correct Fresno/Merced mar

Want to know if l have Netflix in my channel available?

I purchased a refurbished Arris SB8200 modem after upgrading to 1.2 Gbps service. After contacting customer service to provision the modem, I noticed the firmware is an old version and the update repeatedly fails. My goal is to utilize >gigabit speeds by enabling link aggregation. Unfortunately, lin

Two days ago, I upgraded my account to Gigabit x2 and when the order was completed, I noticed that my download speeds were still 1 Gbps. I called customer service, and a technician came out to inspect my coax lines. He did notice signal loss and replaced one of the lines. After that everything on hi

I just received my Xfi gateway and would like to activate it. However, the service from the previous tenant (also Xfinity) is still active. Will that prevent me from activating my service? Does he need to cancel first?

Which Arris SurfBoard modems are compatible with Xfinity? Is there a list somewhere?

Received an e-mail from Xfinity that read: "We're excited to share that we've increased your download speeds from 300 Mbps to 400 Mbps. Faster download speeds help to give you a better experience as you work, learn, and stream from home. Don't worry, this is included as part of your current plan. Ho

For a few months now, my modem (Arris Surfboard SB8200) has been dropping DOCSIS 3.1 downstream connection and reverting back to 3.0. I've been trying to troubleshoot but can't seem to find anything else I can do in my setup to fix it. When I first started looking into it, I was seeing an increasing

I was sent a new modem and I installed it and mailed back the old one. I later found out that my home phone stopped working when I installed the new modem. I have been trying to text people on the app first with the completely unhelpful AI assistant and then with the live agent who I thought was try