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borvuli
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Saturday, January 27th, 2024 2:02 PM

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Director narrating on the Sopranos cannot hear the show

How can I turn of the directors narration on the sopranos so I can watch it?

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10 months ago

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XfinityAdrienne

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907 Messages

10 months ago

Good Morning, @borvuli! I am sorry to hear about the experience with the Audio on Sopranos. Can you attempt to follow these steps to turn off the settings in attempt to be able to hear the show https://www.xfinity.com/support/articles/enable-video-description-on-x1. Please let us know if you have any further troubles or questions. 

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borvuli

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3 Messages

Thank you so much! I went back to the episode and realized there were two Season 1 episode 1 episodes, one is with commentary from the director, One is the show. Thank you for the help!

10 months ago

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XfinityPeterH

Official Employee

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1.5K Messages

Hey no worries @borvuli please let us know if anything else comes up. :-) 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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10 months ago

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